An excellent place and hotel for stay.
As travel is long to reach the hotel, carry less luggage.
Coffee maker in the room is handy. Carry sache for tea/coffee.
Half board of the hotel is recommended.
Carry your glares, good pair of shoes and woollens for winter time.
Very courteous and helpful hotel staff. Full marks to them.
A good RCI destination

The Alpin Palace was an excellent choice for our week-long Swiss vacation. The facilities were excellent and well maintained. The views were spectacular and the location was superb for taking various day trips to the the Alps. One day when the whether was not conducive for viewing the surrounding mountains we took a day trip (via the handy rail system) to Montreux to visit the Chillon Castle. Even though there is no auto travel to Murren (it is accessible only by cable car and rail) the town is ideally located for many sightseeing and outdoor activities. The hotel has a very nice restaurant and the staff is very professional and helpful. I recommend the Alpin Palace highly.

We came to Murren following three days at Fasnacht in Basle looking for a peace and quiet in beautiful surroundings. The hotel staff were friendly and helpful, our rooms spacious, well equipped and comfortable. Tea/coffee making facilities in the room were much appreciated (you'll need to take some sachets of tea/coffee with you). The views were beautiful as they are at any point in Murren. Particularly worthy of comment were the restaurant staff for whom nothing seemed too much trouble.

We enjoyed our stay in Murren over New Year and will return to the village but NOT to the Palace. Overall, the place is terrible. The decor is just awlful - completely out of keeping with the lovely old building and the stunning village. The food quality is also very poor - so bad that we only ate in the hotel on the first night. Dinner was served in the huge ballroom (completely overwhelming for the small number of people who were dining there). Coupled with a dreadful, female singer playing a keyboard, it made for uncomfortable dining. Food was bland, service was slow (probably because there weren't enough staff). Breakfast was also served in the ballroom. Fruit was limp, eggs were rubbery, hot chocolate was lukewarm - pathetic! The worst breakfast was on New Year's Day when leftovers from the previous evening's gala dinner were served instead of eggs and bacon - yuck!

However, our room was very clean, with lots of storage space and stunning views and the staff were very sweet and helpful.

The problem is the management -they need a serious re-shufle to restore the quality and class to this hotel!