We liked the location since we were traveling by train and it's a few minutes walk from Interlaken West. The facilities were clean and in good condition. The service was a little weak, but they are trying.

We stayed at the Stella because of it's convenience, and indeed we were able to walk to the train station or the city center or any restaurants without any problems.

The hotel facility is nice. There's a pool that we didn't use and a nice sunny restaurant. The room was clean and comfortable. One unusual item was a showerhead that glowed different colors as you took a shower. I'm not sure how it works, but it was fun.

The service was a puzzle. The manager always greeted us at breakfast to say he was sure it would be wonderful weather today, and he was right. The receptionists always called out a greeting when we went by, offering any kind of help. Now here comes the "however." The hotel serves lots of bus tours and when those locusts hit the breakfast bar, everyone else is out of luck. There were several young people servicing the breakfast bar and they were not too enthusiastic about refilling the dishes.

We're Americans and we expect ice cubes for our room. That was 2 CHF. That's not acceptable to us, but probably quite normal in Europe.

Stayed two nights in the hotel. Though hotel is slightly off the main road, it is still an easy 15 minutes walk to the main railway station. The view of the mountains from the room was excellent!

got to stat in stella by chance.my agency booked in without my knowledge. but nice experience.great view and close to city centre.waking distantance to train station interlaken west.theres a statue of a cow outside.the breakfast spread is generous.tv was tiny and almost no english channels.

Stayed for 2 nights in September. Hotel is located in a residential area not far from the main thoroughfare. Nearest train station is Interlaken West, follow the signs immediately outside the station and walk right to the end of General Guisanstrasse road.

Nearby within 3 minute walk are numerous restaurants, Mexican, German, Indian and camera shops and also general provisions.

Hotel houses an indoor pool with bar, a restaurant and many classes of hotel rooms. Having stayed in a single economy room, it is sufficient for a solo traveller, with a big wardrobe, sufficient fridge, single-sized bed and a tiny television. Bathroom is large enough to move freely, where the multi-coloured lighting in the shower an interesting addition.

Not knowing how to operate the window at check-in, the lady at the counter, Christine, was wonderful in coming up at 11pm at night to demonstrate the operation of the window and helped set up the paid wi-fi.

Room is warm without opening the window even if it's 10 deg outside, but opening the windows while sleeping poses a certain risk as the balcony was a whole stretch partitioned by what looks like plastic screwed-in panels. Room was very clean though and there were little chocolates given every day as gift.

Breakfast was limited to cold dishes mainly, around 7 types of bread and self service egg station with pan available for use.

Interesting key system and a large variety of tours available for sale. public transport card available for all guests. All service staff were courteous and helpful, especially the morning service ones.