When my husband and I planned a town-to-town hiking trip in the Alps, we thought it would be fun to stay at the hostel in Grindelwald and meet other hikers/travelers. My husband speaks German, so we reserved by phone, and our first warning should have been when the manager demanded a $90 deposit upfront -- even though we would have paid a $6 deposit if we'd reserved online at the Hostelling International site.
Ideally, hostels are friendly and welcoming, but that wasn't the case in Grindelwald. After hiking 23 km from Meiringen, we arrived dead-tired at 7 p.m. We found out the hostel serves dinner, and we would have liked to eat there, since the buses to town had stopped, but we were not allowed because we hadn't reserved in advance. We dropped our pack in our room in the newer, concrete building next to the chalet, which my husband dubbed "the army barracks,'' noticed there was no soap in the bathroom and returned to the office at 7:30, also hoping to buy a beer, but it was locked and the staff had disappeared, so we had to go without.
So we trudged down to town, which is a big tourist trap, but we did find a great place to eat, the C&M cafe. The taxi back in the rain cost $15.
Our room was bare-bones -- concrete walls, nothing on the walls, no view, no clock, thin and scratchy towels, dark corridors. I mean, it's a hostel -- but our total cost was $116 U.S.! The staff treated us like potential thieves -- I had to pay a $5 deposit to use a hair dryer, and at 9:25 a.m. (we had to strip our beds and be out of our rooms at 9:15 a.m.), while I was looking at a rack of postcards, the manager snatched it away and put it in the office so she could lock up for the day.
This hostel may be a good deal in ski season, but in mid-June, we could have stayed at a B&B in town for the same price and actually be welcomed and fed a nice breakfast (breakfast was bare-bones, too, for Europe). The chalet did seem pleasant, and beds there are 32-34 francs per person, so it may be all right for a single traveler, especially during a busier season when there are more people around. But the private rooms in the barracks are not a good deal at all -- the worst value on our entire trip.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC