This was one of the few hotels open in Gstaad village during low season (before December 1) and the low season rates come with plenty of high season charm. The hotel is spotlessly clean and the service is excellent. We chose a Junior Suite as the rate was only $14 more than a standard room and WOW, what a difference. Two flat screen TVs, a super modern bath, a sitting area, a balcony and a bathtub alcove with a view of the mountain. The bed was very comfortable with down pillows and a down duvet. The unexpected extras included slippers, bathrobes, fresh fruit, cookies and a turndown service. Breakfast was excellent and we also enjoyed lunch and a dinner at the hotel because the restaurant menu and quality of service was superb. We will definitely return to this hotel, but probably not in high season when rates nearly triple for the same room type. A bit of a warning that not all of the rooms are renovated. While the room we booked was newly re-done with modern decor and a very modern bath, a room booked by a friend of ours on the same floor and for the same time period was quite dull and dated....completely un-charming. Ask for a renovated room if you book. Sadly, WiFi is not free at this hotel.

We had a superior room which had a balcony with a great view, so comfortable and quiet, had a great night's sleep! The room is very well equipped and it was lovely having a cup of coffee sitting on the balcony looking over the wonderful view of the mountains in Gstaad. The hotel caters very well for small children, with own kid's menus and 2 games rooms, one for small children and one for older children/teenagers. Lovely outdoor heated pool and play area for the children too.
Fantastic value as up to 2 children under 12yrs free bed and breakfast!!
We would definitely go back.

Room was very pleasant, with the view to a stream. Could have been a little larger for two people on holiday.
Breakfast and meals were superb an served in very nice surroundings.
Service was pleasant and not excessively servile.
Some of the "neighbours" in the dining room were much too noisy and insensitive to the other guests. This, of course, is not the fault of the hotel but of the "Kinderstube" of the guests.

We stayed here for 2 nights in March. The hotel is fantastic, the rooms are spacious, very clean and each room has a fantastic view of the mountains. The staff were all very friendly and even posted me my sunglasses which I'd left behind. The location is right next to the ski lift and is about a 5 minute walk from the centre of Gstaad. The breakfasts were plentiful with a complete buffet. We ate at the resturant in te evening and the food was homely and good quality. All in all a lovely find.