Stayed 2 nights in December and found the staff very pleasant and helpful. Only had breakfast while staying and the options were plentiful. The only drawback for me was that the hotel design was a little "ultra modern". When sharing a room could not feel confortable with a frosted glass bathroom wall, no door on shower and a slow drain make quite the mess on bathroom floor. Handy to have Post Office just around corner to mail home clothing so we could shop more as the town with wonderful stores is so close. Be sure to take a clock with you as there is none, couldn't figure that one out.

We stayed for two nights before heading to Geneva. The hotel is located in the quieter part of town so it's quite nice. At the same time, the town is small enough that everything is within walking distance.

The pillows were horribly flat and gave me a bad neck. Even sleeping on two pillows didn't make a difference. Also, I requested for a king bed but instead got two beds pushed together to make for the size. Needless to say I still had to sleep as if I had a twin bed because I had to sleep on only one side as sleeping in the middle would be extremely uncomfortable.

The breakfast spread however is enjoyable and widely varied.

I wouldn't go back simply because of the pillows as I had very bad sleep during the stay.

I was pleasantly surprised with this hotel. We got upgraded to a very nice business class room overlooking the lake. The room was spacious. The location is central. While it is not in the old town, it is literally a 10 min walk to the old town and 5 mins from the railway station. Our rate was inclusive of breakfast and I was very impressed with the spread. I would not recommend dining at the hotel for any other meal. The food is overpriced and not that great. Overall had a great stay and would stay there again!

We enjoyed our stay at this hotel and would recommend it to others. We loved the modern decor and appreciated the spacious room with ample space for all of our bags/belongings. We didn't encounter any problems during our stay, although we did find it strange that they didn't have an alarm clock or any other type of time telling device, except the read out on the phone.

Our room was very quiet and we slept well. The breakfast buffet was included in our rate and was good, however, I'd never pay $32 (the exchange was almost equal at the time we travelled) a person for it on my own. We LOVED the steam room and saunas on the 5th floor and took advantage of them both days. We understand that they must be expensive to run, but were definitely disappointed at their very limited hours of operation.

While we very much enjoyed the modern style of decorating, some of the items/features in the room were more attractive than functional. The lighting in the evening left some notable dark areas in the room. The washroom door does not close all of the way and the room itself has no exhaust fan--which would make staying with anyone other than a spouse/significant other uncomfortable for sure.

The restaurant was prohibitively expensive--but the area itself is ridiculously expensive...so I suppose that's not so odd.

Staff were very friendly, helpful and prompt with meeting requests.

Overall, a very good stay.