We spent 8 weeks travelling in Europe, and stayed at some excellent hotels (and, naturally, encountering one or two disappointments) along the way. But the Waldstaetterhof in beautiful Lucerne was the absolute stand-out pick of the bunch in every respect. We stayed there from 24-26 December 2011 - our first family Christmas away from home, which we were facing with some misgivings. We needn't have worried. The rooms (a double plus a twin) were clean, comfortable and well-appointed. Location was a real winner: right across the road from the railway station, barely 5 minutes stroll from Lucerne's old town centre. Breakfast was also the best we encountered anywhere. But front desk service went way beyond courtesy and efficency. Nothing was too much trouble for our hosts, even extending to finding us a restaurant to celebrate a Christmas Eve family dinner: we were looking for somewhere a bit special, but where we could wear our travelling clothes, within our budget, and within walking distance! After discussing some options with the young lady at reception, she encouraged us to leave it with her and take a stroll through the town, while she took care of restaurant selection and bookings. This she did to perfection, booking us in for a lovely evening at the Rebstock (see review). We had a lovely Christmas, and came away from Lucerne with only fond memories, due in large part to the care and efficiency of our hosts at the Waldstaetterhof.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC