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Waldstaetterhof Swiss Quality Lucerne Hotel – reviews, photos

3.0 of 5
Zentralstrasse 4, Lucerne 6003, Switzerland
Hotel amenities
Waldstaetterhof Swiss Quality Lucerne Hotel
Waldstaetterhof Swiss Quality Lucerne Hotel
Waldstaetterhof Swiss Quality Lucerne Hotel
Waldstaetterhof Swiss Quality Lucerne Hotel
Waldstaetterhof Swiss Quality Lucerne Hotel
Waldstaetterhof Swiss Quality Lucerne Hotel
Ranked #13 of 64 hotels in Lucerne
4.0 of 5 stars 266 Reviews
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266 reviews from our community

What travellers say about this hotel
  • Train station(29)
  • Old town(9)
  • Very good(8)
  • Chapel bridge(7)
  • Friendly and helpful(5)
  • Great location(4)
Traveller rating
    85
    132
    30
    15
    4
Only show reviews for Family (61) | Couples (101) | Business (21)
Date Rating
Adelaide, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Wonderful Hotel!”
5 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

This hotel is so conveniently located - right across the road from the train station which is perfect if you have just caught the train in from Zurich, like we did. The Chapel Bridge is a 5 min walk away and the Old Town is not much further. The staff were very friendly and helpful. The room was spacious and clean. One unusual thing was that the bed was made up by two separate mattresses, one soft and one hard. My husband did not like his side of the bed as he got the soft side but I love my side. We thoroughly enjoyed the buffet breakfast. We will be staying here again!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“best hotel and convinient”
5 of 5 stars Reviewed 3 February 2012

this hotel was very well managed and thier rooms are spacious, had a great stay here.
the staffs were friendly and it is only 1 minutes walk away from the train station.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask singhshamsher about Waldstaetterhof Swiss Quality Lucerne Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Best hotel of our whole trip!”
5 of 5 stars Reviewed 1 February 2012
4
people found this review helpful

We spent 8 weeks travelling in Europe, and stayed at some excellent hotels (and, naturally, encountering one or two disappointments) along the way. But the Waldstaetterhof in beautiful Lucerne was the absolute stand-out pick of the bunch in every respect. We stayed there from 24-26 December 2011 - our first family Christmas away from home, which we were facing with some misgivings. We needn't have worried. The rooms (a double plus a twin) were clean, comfortable and well-appointed. Location was a real winner: right across the road from the railway station, barely 5 minutes stroll from Lucerne's old town centre. Breakfast was also the best we encountered anywhere. But front desk service went way beyond courtesy and efficency. Nothing was too much trouble for our hosts, even extending to finding us a restaurant to celebrate a Christmas Eve family dinner: we were looking for somewhere a bit special, but where we could wear our travelling clothes, within our budget, and within walking distance! After discussing some options with the young lady at reception, she encouraged us to leave it with her and take a stroll through the town, while she took care of restaurant selection and bookings. This she did to perfection, booking us in for a lovely evening at the Rebstock (see review). We had a lovely Christmas, and came away from Lucerne with only fond memories, due in large part to the care and efficiency of our hosts at the Waldstaetterhof.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bluesbeard about Waldstaetterhof Swiss Quality Lucerne Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Hotel location”
4 of 5 stars Reviewed 1 February 2012

Hotel has very good location, very near to the train station.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask jastang about Waldstaetterhof Swiss Quality Lucerne Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
“Not a bad choice in Lucern”
4 of 5 stars Reviewed 30 January 2012

Good standard Swiss service at check-in / front desk. The hotel is located right opposite to the railway station, extremely convenient for those who don't rent a car. Fast-food chain stores and supermarket are all within 1 or 2 mins access.

I will not post any pictures here as the pics shared here give a fair portrait of what the room / dining room and the outlook of the hotel - bright, modern, simply stylist deco. Bathroom is not the most up-to-date one but acceptable. Breakfast was good with fair amount of selection including hot items.

The only thing to complain is really about the noise, not sure if it's becoz the hotel is conveniently located, I have already asked for a room facing off the main road after ready the previous reviews, and I got it. But at the weekend two night I stayed there, I was being woke up twice in a nite - first at around 3am-ish I guess when the bars are closing, and 2nd time was at 7am-ish when people start going to work. I can understand what some older tourists can't bear with the noise, as I can hear them from the street yelling at 4th floor.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Waldstaetterhof Swiss Quality Lucerne Hotel

  • Waldstaetterhof Swiss Quality Lucerne
  • Waldstaetterhof Swiss Quality Hotel Lucerne
Address: Zentralstrasse 4, Lucerne 6003, Switzerland
Price range (per night):* INR9,418 - 24,911

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