We stayed here mid December and this Hotel met all our expectations. The reception area with its large Christmas tree and other decorations set the scene as soon as we walked in off the cold and damp street. The public areas including the breakfast room were all decorated with flair. In other words this hotel was exactly as we would expected in Switzerland.
Our bedroom (not decorated) was a good size and very comfortable. We ate in the Burgerstube and found the food very good, again the stube seemed very traditional Swiss. The breakfast was good, better than many European hotels.
However I think the real strong point of this hotel is its staff, without exception they were polite, helpful and friendly.
If you are looking for a typical Swiss hotel (forget international chain hotels) this is the place.

Stayed there for 3 nights in April 2011. Room was small but bed was really comfortable, soft sheets, good pillows. Bathroom/shower was very small - could hardly move but this hotel is a few hundred years old in d heart of Lucerne so I guess it was built during "smaller" times... D floorboards creak, but I didn't have any problems with pedestrian noise even though my room faced d street..

Staff were very attentive & polite.. Helped me with my tour reservation.. D best part of d hotel, to me, was d breakfast served on d first floor. Very dignified setting. Served d usual stuff but d croissants were especially good. Excellent start to each day. D Swiss restaurant on d ground floor is apparently a local institution, but pricey(even by Swiss standards).

Excellent location, 2 mins walk to Chapel Bridge (its esp romantic at night, partially lighted up). The area near d Chapel Bridge is a hive of activity on Saturday mornings, when there's a great Farmers Market. Hotel is 5 mins walk to train station/ferry cruise terminal. Nearest supermarket is in d underground train station.

As they say, nothing is cheap in Switzerland, but I think it was money well spent at Romantik Wilden Mann.

Amazing place. Close to the centre of Lucerne but not to close to the noise and bustle. Rooms were huge. Staff were attentive and accomodating. Breakfast was excellent with a good variety.

We stayed one night here after our flight from DC to Zurich. The hotel is a historic property, in a very good location just a 5 minute walk to the lake, but no views of the lake. Our room was spacious, and the bed ~ oh, the bed and the linens! So comfy with lots of down pillows, crisp sheets and a down featherbed. The hotel is very charming and the staff is very friendly and helpful, but we felt it was overpriced. But, hey, everything in Switzerland is outrageously expensive. The breakfast was wonderful and the city of Lucerne is absolutely lovely, perfect for walking and just enjoying the gorgeous lake.