I didn’t like this hotel and would never recommend it. This place comprises several converted residential apartments and is not a purpose built hotel. Converted apartments can be great for the very reason that they don’t feel like a hotel, but this can mean that rooms are close to each other and not built with soundproofing in mind. Indeed, a family woke me up in the morning with pretty standard levels of family noise. Another annoyance was that the Wifi was too slow to be useful, even to get past the payment page (no free Wifi here). The payment page froze and prevented further browsing by not giving out a password but it helpfully took my money all the same.

These small annoyances can be resolved or overlooked, but what made me regret coming here was the bedbugs. I’m quite a seasoned traveler and (unfortunately) know when I have shared my bed with these creatures and they were plentiful. If it wasn’t for the family noise, the itching probably would have woken me. They’ve got quite a colony in the bed I slept in. I think it’s been some time since they last tackled this problem (if they ever have).

The reception desk closes at 11pm. Expedia, the website from which I made the reservation, told me in the small print “if a late check in is planned, contact this lodging for their late check-in policy”. It's easy to overlook this especially when a specific time isn't mentioned. I fail to understand why they can’t mention the actual cut-off time when other hotels on Expedia do this. My late check-in was unplanned and I duly had to contact an off-site staff member and wait half an hour. If you do stay here, be aware that there is no staff around after 11pm and you absolutely have to contact them in advance to avoid loitering in the corridor entrance of the hotel.

This place is very cheap for Geneva especially now the Swiss franc is punishingly high so I realize that people would be reluctant to pay extra from what is already a high baseline, but consider that this hotel could well be in the same league of places that you wouldn’t consider in other, cheaper cities and that you can move away from it for a little bit extra. If you like clean sheets, accessible internet and 24-hour reception, consider the little bit extra you can pay to get this.