I stayed at the Residence a few times over a period of months, and found the rooms to be spacious and clean. The front desk was very welcoming, and well equipped with lots of brochures and information - almost as good as the main tourist office.
The bathroom was elegantly furnished, and the kitchen was equipped with a small selection of basic pans. I can't remember if there are any toilettries supplied - I don't think so.
The location is close to the lake front in Geneva, a short stroll from the train station, and a short stroll into the main banking and shopping area. It is also on the edge of the red-light district - worth bearing in mind if you like wandering around local streets.
A nice touch was the complementary travel cards for Genevan public transport provided with the room card.
There were some things that would have made the experience better, particularly for the first trips when I wasn't so well acquainted with the set-up of the Residence and the amenities nearby:
1) There are no bottles of water provided, and no "welcome pack" for those clients who are staying in the serviced apartments. The "Manor" supermarket nearby is helpful for stocking up on provisions.
2) The coffee machines in the rooms are very temperamental - despite multiple attempts over a period of months, I only managed one decent cup of coffee. The sachets are available from reception, and will be added to your bill.
3) The views from the windows are not particularly inspiring, and the room can be a little too warm despite attempts at setting the air conditioning.
I would summarise the Residence as an effective place to stay for a self-sufficient business traveller - the rooms are of a high standard, but no frills.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 January 2012
Dear Customer,
Thank you for having taken time to share with us your comments concerning our residence.
We are pleased to announce you that we started to renew some furniture in our studios as well as the fact to find a welcome pack at your arrival with some products of primary necessity.
We are also pleased to announce you that we preceded, during November 2011, to a general revision and maintenance of the air-conditioning.
We hope that your stay in Geneva was pleasant for you and we will be pleased to welcome you again in our residence giving you the possibility to enjoy a future stay for which you are entitled to expect from our establishment.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC