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Swissotel Metropole Geneva – reviews, photos

5.0 of 5
34 Quai General Guisan, Geneva 1204, Switzerland
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Swissotel Metropole Geneva
Ranked #27 of 106 hotels in Geneva
4.0 of 5 stars 109 Reviews
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109 reviews from our community

    Trip type
Traveller rating
    43
    33
    19
    8
    6
Date Rating
London, United Kingdom
Senior Contributor
28 reviews 28 reviews
Reviews in 9 cities Reviews in 9 cities
32 helpful votes 32 helpful votes
“Elegance and refinement”
5 of 5 stars Reviewed 11 February 2012

A five-star hotel at a five-star price.

Everything is comfortable to the point of luxuriousness. Our room was a bit on the small side, but it had everything you could want in it. Bathroom was of a good size.

Switzerland, and Geneva, is expensive at the moment, but if you can afford the Swissotel Metropole, you can afford Switzerland!

A very enjoyable 3-night stay (but the bar does get crowded with loud businessmen - on expenses!).

Room Tip: Ask for lake view
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ackcon about Swissotel Metropole Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerGeneva, General Manager at Swissotel Metropole Geneva, responded to this review
8 March 2012
Dear guest, we thank you for taking the time to post your comments and we are pleased to see that you enjoyed your stay with us.
It is true that our bar, due to its central location in town, can get crowded at time mainly on weekdays. We hope to welcoming you back to Geneva in the future.
Stefan Winistoerfer, General Manager.
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Brisbane, Australia
Senior Contributor
33 reviews 33 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Luxury on the Lake”
4 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

Great location with beautiful lake views. This property has been renovated keeping in style with it's original old world charm. Very comfortable rooms, however the bathrooms could be better for a 5 star establishment. This is a hotel to book when they have special promotions, as their sale pricing is really great value. We only paid CHF 280.- for lake view deluxe rooms. The breakfast room has been renovated into a rather modern, plain area which is a bit dissappointing from what it used to be.

Room Tip: Beware, lakeside rooms are the noisier ones as the main road through to France goes by here. Rue du...
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JerooPavri about Swissotel Metropole Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerGeneva, General Manager at Swissotel Metropole Geneva, responded to this review
8 March 2012
Dear guest, we thank you for your valuable comments recently posted. You will be pleased to hear that we are now just starting a renovation program on the lakeside product with an emphasis on the bathroom including the shower area; we hope you will have an opportunity to stay with us again and enjoy the new room as of next year.
As for the breakfast room, we understand the style changes completely from the rest of the hotel but it was important for us to set up a full buffet breakfast in a separate area than the main restaurant. We look forward to your next stay in Geneva.
Stefan Winistoerfer, General Manager
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Nice hotel, great beds but expensive... £65 for buffet breakfast and £400 for dinner for two! Even packet of salted crisps £8”
4 of 5 stars Reviewed 2 January 2012

Hotel is definitely a 5 star and in great location. Over looking the lake and within a few minutes walk of shops and restaurants. This would of been fab if they were open. The whole of Geneva was shut for new years eve, new years day and on 2nd. Couldn't wait to get home as nothing to do. We only found a few restaurants open which resulted in lowering ourselves to eating a mcdonalds, didn't expect to have to do that in Geneva.

  • Stayed December 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lordlucan6969 about Swissotel Metropole Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerGeneva, General Manager at Swissotel Metropole Geneva, responded to this review
8 March 2012
Dear guest, we thank you for taking the time to post your comments and for your appreciation our product, services and location. It is true that Geneva is not as active as other nig cities during New year’s and people tend to leave the city to go skiing. It was also a bit particular this year the 1sz of January falling on a Sunday and most offices and shops extending the Holiday through January 2nd. We understand your disappointment and we can only encourage you to give the destination another chance in spring or summer!
Stefan Winistoefer, General Manager
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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Convenient”
3 of 5 stars Reviewed 29 November 2011
1
person found this review helpful

Another typical hotel in Geneva - a pricey, small and clean room. The location on the lake is convenient for business and shopping, service staff was friendly and helpful with very good english. If you've traveled to Geneva then you know why this review is short and to the point. If you have not traveled to Geneva then your review will likely be similar to this one upon your return.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 7Xtraveller about Swissotel Metropole Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Room rate varies widely depending on events/meeting in Geneva, very convenient location, good breakfast”
4 of 5 stars Reviewed 25 November 2011

I have stayed at the Metropole 6 or 7 times this year for business, most recently in July 2011. I have found the staff to be efficent, room facilities reasonable, and buffet breakfast good quality.

Some reviewers have mentioned the high room costs. In my experience the Metropole Hotel is reasonable value for a central location, 4 star hotel in Geneva. A small standard room (no lake view) regular cost is approx CHF 280-350 and larger room CHF 350-400 per night. However, room rates vary wildly depending on demand and expected occupancy. If you are travelling to Geneva during an event or trade show - Car Show, Watch / Jewelery exhibition, UN Congress etc then be aware that hotel rooms are very limited and ALL hotels rooms will be double or triple regular cost. If you have no choice but to travel during these high occupancy periods then be aware of the likely extra costs.

  • Stayed July 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dillonfamilytravels about Swissotel Metropole Geneva
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Additional Information about Swissotel Metropole Geneva

  • Swissotel Metropole Hotel Geneva
  • Geneva Swissotel Metropole Hotel
Address: 34 Quai General Guisan, Geneva 1204, Switzerland
Price range (per night):* INR21,396 - 40,159

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