I stayed one night (12 February 2012) at the Kipling hotel. The rooms are comfortable, but at minus 10 degrees outside, my room was barely warm enough. The breakfast is good, varied.
I was not satified with the check in (after asking me whether I would be on my own or with someone, the check in lady counted two breakfasts...). I specifically asked the guarantee (50 euros) to be returned to me in euros, and upon check out, I was given the money back in Swiss Francs. I complained (since a guarantee is not a payment, they are not allowed to return the money to you in Swiss Francs), it had to go all the way up to the manager of the hotel, who said I could my 50 euros back ... in euros. I don't think it is professional for a 3 star hotel to do that kind of things (even if it is written somewhere, if it is not legal, well, it still is not legal !).
- Kipling Hotel Geneva
