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Moevenpick Hotel & Casino Geneva – reviews, photos

5.0 of 5
20, route de Pre-Bois | Case postale 556, Geneva 1215, Switzerland
Hotel amenities
Moevenpick Hotel & Casino Geneva
Ranked #20 of 106 hotels in Geneva
4.0 of 5 stars 193 Reviews
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193 reviews from our community

What travellers say about this hotel
  • Japanese restaurant(7)
  • Very good(4)
  • Fitness center(3)
Traveller rating
    57
    77
    33
    19
    7
Only show reviews for Family (13) | Couples (34) | Business (104)
Date Rating
Geneva, Switzerland
Contributor
18 reviews 18 reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
“Good service - excellent Japanese restaurant”
5 of 5 stars Reviewed 7 February 2012

I stayed here for 4 nights in December 2011.

The service was very good, the rooms clean with a modern bathroom and walk-in shower.
The Japanese restaurant downstairs is excellent.
There is plenty of choice at the breakfast buffet and the restaurant has good food and service at night.

We used the airport shuttle and did not have to wait for more than 15 minutes.

Although the location is very close to the airport, our room was very quiet.

I am staying there again in a couple of weeks.

Room Tip: Although our room was facing the airport, it was still very quiet so no need to worry about that
See more room tips
  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Shanna24 about Moevenpick Hotel & Casino Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas Meylan, General Manager at Moevenpick Hotel & Casino Geneva, responded to this review
14 February 2012
Dear Madam, Dear Sir,

We would like to thank you for taking time to leave your comments and we sincerely look forward to welcoming you back in a short future!

With best regards,

Lubica Masiarova
Executive Assistant
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Dusseldorf, Germany
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Good business hotel walking distance from airport”
4 of 5 stars Reviewed 4 February 2012

The Moevenpick is solid business hotel in walking distance to the geneva airport. The bar is nice and has piano player most times. The japanese restaurant is a positive experience and really good. To get a taxi is a difficult task, you better preorder. check in can take a while depending on the time of the day.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask DWGermany about Moevenpick Hotel & Casino Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas Meylan, General Manager at Moevenpick Hotel & Casino Geneva, responded to this review
14 February 2012
Dear Madam, Dear Sir,

We are happy to read your positive comments about services provided in our hotel and we trust that during your next visit we will maintain or even we will be able to improve that level - especially in matter of the quickness of check-in/check-out process.

Thanking you for your time and looking forward to welcoming you back.

Sincerely,

Lubica Masiarova
Executive Assistant
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London, United Kingdom
Senior Contributor
45 reviews 45 reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
“Surprised since my last visit”
4 of 5 stars Reviewed 24 January 2012

Just stayed here last week and havent been here for a while.

What a surprise when I went into a refurbed room. Although it is a small room it has everything you need.

Good quality bed with a choice of pillows. Nice big chair in the corner of the room to read a book or watch the TV. New TV's with a good choice of global tv for every one.

Bathroom nice if a bit small and toileties ok.

Downstairs the bar staff are very very good. They will remember the first drink of the night and also the nightcap. Which made a refreshing twist on most large hotels.

Breakfast offer a great selection from all over the world.

If you like Sushi look no further, really really good. If a little expensive.

If you fancy some fun there is a Casino in the basement, Free Beer. well little beers but they are still free.

Overall a really good hotel but there was one thing: Asked for a late checkout and on the day was told that they knew nothing about it. Confirmation of this was in a an email. The hotel had not responded. So I guess it was 1/2 my fault 1/2 the hotels fault.

Anyway gets my tick

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Hawker-Eye about Moevenpick Hotel & Casino Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas Meylan, General Manager at Moevenpick Hotel & Casino Geneva, responded to this review
6 February 2012
Dear Madam, Dear Sir,

Many thanks for your positive feedback.

We are particularly happy to read your comment about the interior changes noticed upon your last stay and believe us, it is a real pleasure to know that it is so appreciated.

But also, we would like to apologize for the inconvenience related to your late check-out request. Rest assured, that upon your next visit, we will do our best to be more attentive.

Thanking you again, we look forward to see you soon!

Lubica Masiarova
Executive Assistant
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San Francisco, CA
Top Contributor
56 reviews 56 reviews
Reviews in 40 cities Reviews in 40 cities
42 helpful votes 42 helpful votes
“Love - Hate”
4 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

It is a good location, the rooms are clean - small. The vibe is cool.....like the Swiss. The place has no soul. The service is functional and adequate....front desk tries hard. My take.....I like it since it is close to the airport....the shuttle is pretty reliable ---but it lacks...someone tell me a better place to stay.

Room Tip: Stay far from elevators
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  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask kiwi400 about Moevenpick Hotel & Casino Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas Meylan, General Manager at Moevenpick Hotel & Casino Geneva, responded to this review
24 January 2012
Dear Madam, Dear Sir,

We thank you for taking time to leave your comments.

The positive ones make us happy and we trust, the others are constructive. So as for the shuttle service, we will be soon able to modify the frequency of the transfer to be as suitable as possible for the majority of our clients.

Thanking you again we would love to prove you how constructive your feedback could be.

With best regards,

Lubica Masiarova
Executive Assistant
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South Riding, Virginia
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Excellent stay in Geneva”
5 of 5 stars Reviewed 18 January 2012

My wife and I stayed at the Moevenpick in September 2011 for 10 days. Our stay was amazing. The hotel staff is very helpful and cater to your every need. We were upgraded to an amazing room midway through our trip. It had panoramic views of the city. On the clear days we could see all the way downtown. Sunrise and sunsets were beautiful.

We mostly ate at restaurants in the city however we did have the breakfast a couple of times which was not too bad. Afternoon ice cream is a must. Lots of people stop by the hotel late afternoon just for that.

I would definitely recommend the Moevenpick Hotel to anyone visiting Geneva.

Room Tip: Corner rooms have the panoramic views. Definitely try to get these if possible.
See more room tips
  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask uzytravels about Moevenpick Hotel & Casino Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas Meylan, General Manager at Moevenpick Hotel & Casino Geneva, responded to this review
6 February 2012
Dear Madam, Dear Sir,

We would like to thank you for taking time to leave such a nice comment.

Sincerely happy to read that you enjoed your stay with us we will be happy to welcome you again upon your next visit to Geneva!

With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Moevenpick Hotel & Casino Geneva

  • Geneva Moevenpick Hotel
Address: 20, route de Pre-Bois | Case postale 556, Geneva 1215, Switzerland
Price range (per night):* INR10,082 - 33,886

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Moevenpick Hotel & Casino Geneva
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