Just stayed at The Starling and its distinctly average if you travel frequently for one reason only.
The rooms are fine, nicely put together (could do with some more sound-proofing) and you'll find all the usuals you expect; but where they need to improve is on the amount of time it takes for the staff to get anything done.
Checking in took forever (8 checkin counters, two people working), dinner in the Italian restaurant took over an hour to just get the starters, checking out was slow for the party, catching the bus to airport was painful as the driver waited for every seat to fill-up (just catch a cab if you're heading to the airport).
I used to stay at the hotel when it was branded 'Crowne Plaza'. I liked it for the airport convenience but stopped staying because of the waiting-time (see earlier reviews). I haven't seen anything on this trip to convince me that anything has changed in this area. The DNA of the team isn't speed.
Try staying there, but add on extra time to anything you need The Starling to do for you.
- Crowne Plaza Geneva
- Geneva Crowne Plaza
