The environment was incredible, the receptionist's very friendly and service minded.

The bartender always with a smile, the concierge always asking if he could assist me with anything, and the resttaurant with great food and very good service!

Would visit the hotel again!

The property is as nice as you will find in this city but as in any business the people make the difference. The management has created a culture of service: from the moment you arrive at the front door each and every employee greets you by name and is quick to attend to every need. The concierge, the doorman, the front desk staff and the waitstaff in both the bar and the restaurant are as good as I have ever experienced. They did everything we asked with a smile. We never tired of our visit although we were there for almost 10 days, every night we looked forward to getting back to our room.

When the shutters are closed the room is very, very dark so be sure to set your alarm. The bed is so comfortable it's easy to oversleep.

It was so noisy.
First of all, we could hear ecerything that was going on next door. Then, there was always someone talking in the corridor.
The room maid knocked despite the Do not disturb on the door.

I arrived late in the afternoon but still had to wait for my room to be ready. But this was quickly forgotten because everything else was pleasant. Turn down service was amazing. We had dinner at the hotel restaurant and it was amazing! I love the breakfast too and the fresh fruits available. Almost everyone at the hotel was extremely polite and helpful. They often meet and exceed our requests. If you like steam and sauna, the ones at this hotel is worth going!

We stayed for three nights and will definitely stay here again should we be in the city again.