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Mandarin Oriental, Geneva – reviews, photos

5.0 of 5
Quai Turrettini 1, Geneva 1201, Switzerland
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Mandarin Oriental, Geneva
Mandarin Oriental, Geneva
Mandarin Oriental, Geneva
Mandarin Oriental, Geneva
Mandarin Oriental, Geneva
Mandarin Oriental, Geneva
Ranked #6 of 106 hotels in Geneva
4.5 of 5 stars 126 Reviews
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126 reviews from our community

    Trip type
Traveller rating
    77
    28
    16
    3
    2
Date Rating
Oxford, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Excellent service”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

The level of service is exceptional. The concierge and reception staff remembers the names of guests at all times, and you really get top-notch service. The bed and the pillows are all very very comfortable. The breakfast menu has a very good selection of everything, and it was nice to enjoy breakfast in the terrace. The concierge is there to help you with whatever your needs are. All of this, of course, comes at a really expensive price.

  • Stayed July 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask neraiselle about Mandarin Oriental, Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lugano
Senior Contributor
35 reviews 35 reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
“Expensive internet:other wise a very good hotel”
3 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

Ok i will start this by stating that any hotel that charges for internet cannot be deemed better than average.It is like charging for water and is very rare indeed this year.It is my 17th hotel stay this year and the first hotel that has charged(i know the Kempinski in Geneva doesnt)This is no longer an acceptable practise and i urge all travellers to blacklist Hotels that do carry on this practise.I personally will not stay here agin until they start to have free internet.
Other than that.The Hotel has very nice rooms if a klittle old fashioned and unsylish for a mandarin.There was no free water or anything like that,the only thing charitable thing is the chocolate on the pillow.
Service was very good,although the room service menu after midnight is very limited.
I thoroughly enjoyed my breakfast ( ahealthy choice,specialy created healthy breakfast) and i did not have time to use the other services.
Its a shame as this hotel seems very good overall,if not so chic...why let it down with this unfair ,ungenerous charge.

Room Tip: Dont stay here until internet is free..make your voice heard
See more room tips
  • Stayed February 2012, travelled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask markwlugano about Mandarin Oriental, Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vilnius, Lithuania
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“amazing”
5 of 5 stars Reviewed 30 January 2012
4
people found this review helpful

Truly amazing experience. Have never seen such excellent service.
Don't ignore the pillow menu, it's something you'll never see anywhere else. Cherry stones is the best.
Beware, that wifi costs 25 CHF a day.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Ask LT1493 about Mandarin Oriental, Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofia, Bulgaria
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
“Excellent hotel in a perfect location”
5 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

I would recommend the hotel both for business and tourism. The location is perfect, service is very good, the rooms are big and comfortable.

  • Stayed February 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask APremyanova about Mandarin Oriental, Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“Stay here business or pleasure awesome!”
5 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

Stayed here on business, quiet relaxed and the staff were more than helpfull.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gilbo1967 about Mandarin Oriental, Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Mandarin Oriental, Geneva

  • Mandarin Oriental Geneva
  • Mandarin Switzerland
  • Mandarin Oriental Switzerland
  • Geneva Mandarin Oriental
  • Geneva Mandarin
Address: Quai Turrettini 1, Geneva 1201, Switzerland
Price range (per night):* INR4,649 - 113,868

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