Second time in this modern,bright hotel, extremely pleasant stay, very well kept and managed.

This Novotel is not in the centre of town but don't let this deter you from staying here. It is in a very accessible area. If you arrive by train go out onto the street and catch tram line 9 to Guisanplatz (pronounced Gizenplatz) and you can't miss it. The building also holds the Ibis and Etap Hotels. The staff are great and know the area well if you have questions. Housekeeping let them down though. The rooms are ok but could use a little more attention in cleanliness, though when we asked for something they were very quick and accommodating.
If your breakfast is not included then it is 26 sfr per person for breakfast and I think children are free. You can also go to the Ibis for 15 sfr or the Etap for 11 sfr. Other options for eating is the shopping centre at the soccer stadium, a short walk from the hotel. There are a few restaurants, cafes and a Coop with their own restaurant. The Coop was excellent for quick bites. There is a Coop and a Migros in the old town. The Migros has a takeaway section with hot food. We found Switzerland to be the most expensive city out of all the cities we visited so these supermarkets were an excellent alternative. Again tram line 9 will get you into the old town and back. Take tram line 9 to Wabern, walk up the hill and there you will find the Gurten Funicular which will take you to the top of Bern's mountain for spectacular views of the city. The funicular cost about 10.50 sfr return. If you need a laundromat take tram line 9 to Breitenrain, bus 26 to Breitfeld, then bus 20 to Lorraine and then walk up the street for about a minute to Jetwash. It only takes 1 sfr in the machines and there isn't a change machine onsite only down the road at the kiosk.

I like to highlight the quietness of the location but with easy access to tram station to center and the bahnhof. Same old Novotel standard of quality only that no free cable internet in the room where I can attach my portable WIFI access point to service my family's wifi requirement for their gadgets.

Nice hotel, a little bit far away from city center but good connections with bus or trolley. Good food and nice breakfest buffet. Not too many french channels on TV....