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Airport Hotel Basel – reviews, photos

3.5 of 5
Flughafenstrasse 215, Basel 4050, Switzerland
Hotel amenities
Airport Hotel Basel
Airport Hotel Basel
Airport Hotel Basel
Airport Hotel Basel
Airport Hotel Basel
Airport Hotel Basel
Ranked #9 of 57 hotels in Basel
4.0 of 5 stars 222 Reviews
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222 reviews from our community

What travellers say about this hotel
  • Public transport(6)
  • Bus stop(4)
  • Very friendly(4)
Traveller rating
    96
    93
    23
    8
    2
Only show reviews for Family (19) | Couples (42) | Business (72)
Date Rating
Minneapolis, Minnesota
Senior Contributor
38 reviews 38 reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
“Not just for the airport, it's now on my list as an alternative to the usual city hotels”
4 of 5 stars Reviewed 11 February 2012 via mobile

Friendly for sure, clean absolutely, facilities great, bus stop right outside and even with BBC 1 on the TV channel line up (much better than just having BBC world and CNN as options)

What would make this hotel great rather than good for me would be an improvement in the bar food. Yes, the hotel has a restaurant, room service and you can venture into town without a problem for eats, but sometimes after a long day in meetings you just want a light meal at the bar. The bar snack menu was limited and not very well thought about IMHO.......now if they added the room service choice to the bar snack menu then I'd give them a 5.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris Argirakis, Director at Airport Hotel Basel, responded to this review
14 February 2012
Dear guest,
thank you for your comment. We are glad that you enjoyed our services and the facilities. Thanks for your feedback to the snacks at our bar and your idea with the room service menu. Feedback’s like yours are important to improve our services and offers and we will definitely keep your idea in mind for upcoming changes. We are looking forward to welcoming you soon again to our hotel.
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Perth
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Great hotel”
5 of 5 stars Reviewed 6 February 2012

We only had a one night stopover at this hotel but I can highly recommend it. We were flying into Basel quite late, so I contacted the hotel by email to find out about the free shuttle and was advised to catch the normal bus (50 I think) and they would drop us close, which they did (at no cost). Then in the morning the bus from the hotel to the city was also free! The hotel was very quiet with lovely, spacious rooms and a light breakfast included (you could pay for cooked breakfast). The staff were friendly and efficient.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris Argirakis, Director at Airport Hotel Basel, responded to this review
15 February 2012
Dear Jen D
Thank you very much for your comment. It is nice to hear that you appreciated our services and especially our offers like the mobility ticket for using the public transport for free (incl. bus 50 – airport shuttle) as well as our free shuttle service. We are pleased to share your compliments with our team and it would be our pleasure to welcoming you in future again!
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“It really is the "most friendly airport hotel"”
4 of 5 stars Reviewed 5 February 2012

The hotels catch phrase really is true, it is the most friendly airport hotel. The rooms are very new and bright, they have really been fitted out well.

Lovely bathrooms, huge shower and bath deep enough to swim in!!

The receptionists are lovely, even when I had a problem with my booking (which was not at all their fault) they were so helpful and apologetic. The staff are always helpful when I ask the way into the centre of Basel which is very easy to get to.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dimitris Argirakis, Director at Airport Hotel Basel, responded to this review
15 February 2012
Dear guest
Thank you for your feedback. Great, that you liked our rooms and especially our bathrooms with shower and separate bath tub. Furthermore we are pleased to forward your compliments about the friendliness and helpfulness to all our team members. It would be our pleasure to welcoming you here to our hotel soon again!
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England
Senior Contributor
36 reviews 36 reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
“Great hotel, perfect for business travel”
5 of 5 stars Reviewed 1 February 2012

Located near to the airport. Rooms are fair sized, modern and clean. The showers are excellent.
Breakfast was fine with polite staff. Definitely would stay here again.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dimitris Argirakis, Director at Airport Hotel Basel, responded to this review
3 February 2012
Lieber Gast
Herzlichen Dank für Ihre positive Beurteilung. Schön, dass Sie unsere Dienstleistungen und unseren Service geschätzt haben. Es freut uns, Sie auch in Zukunft wieder bei uns begrüssen und verwöhnen zu dürfen – bis dann!
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Monza, Italy
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Recommended!”
5 of 5 stars Reviewed 22 January 2012

6-nights stay for an exhibition in Basel.. Room was ok (alas, pillows were too soft!), great staff, free-wifi, free parking, free and perfect shuttle service to and from BaselMesse, above the average buffet breakfast (even if I did not like the restaurant interiors)... I definitely recommend it!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask aebuscaglia about Airport Hotel Basel
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Dimitris Argirakis, Director at Airport Hotel Basel, responded to this review
3 February 2012
Dear guest
Thank you for your stay during the exhibition in Basel. Nice to hear you enjoyed your stay and you would recommend us! Thanks also for your honest comments, which are important to us for future improvements in our hotel. We are looking forward to welcoming you soon again to our hotel –not only for business or exhibitions, but also for leisure, so you can explore Basel!
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Additional Information about Airport Hotel Basel

  • Basel Airport Hotel
Address: Flughafenstrasse 215, Basel 4050, Switzerland
Price range (per night):* INR7,561 - 21,508

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