This hotel was an ideal location just next to the train station and bus to the airport. We were only staying here for one night on a stop over after getting train from zurich and flight to alicante the next morning.
The staff were nice and pleasant.
This is just a small hotel and we had booked a triple room. The room was pretty small for a triple though as it was 2 single beds and a pull out sofa bed so there wasnt any room to move about at all.
The breakfast was decent enough, continental.
It was what we needed for a quick stopover.

Great location, but unfortunately very noisy from thje street in front of the Hotel, we were there on a friday and saturday night and it was extremely noisy all night, for the price this Hotel is not good value, breakfast was okay, no problem with front reception, was very helpful with bag storage and directions, etc.

Terrible guy at frondesk at arrival, not frindy and polite at all. Terrible rooms, no renovation or mending has been conducted since 50 years, extremly noisy, not possible to close windows properly, carpet a shame for a country with such a reputation, cleanliness in general can be better, no working internet connection was available. By no means 3 star standart and much to expensive for this service and quality. Offering for breakfast so bad, cannot be described, allthough coffee is great. Better have breakfast at nearby beakery, allthough more expensive is much better value. Extreme noise from the bar, because of drunken guests and drunken restaurant staff! Crazy man shouting around and at people at the front desk and in the restaurant. Never had such a bad experience in this country and never will returne.

this describes itself as a quiet select hotel with a personal touch, but it wasn't quiet and it's not particularly select. staff were helpful when we complained about the noise in our room which was at the front of the hotel, they did move us to a room at the back of the hotel, which was sadly almost as noisy. the noise was in part from the traffic / taxis / streetcleaners / refuse collection which was fairly continuous each night but also from Chez Alain the restaurant on the ground floor of the hotel, which kept its big front windows open till the last guest went home so all the conversation / heated discussions / music etc blasted up into our room, even though we were on the 3rd floor. the noise at the back was from air conditioning units to offices and other hotels and also the noise from the nearby train and tram stations. moan over, the location is fine, there is nearby secure car parking and Basel is a lovely city, but i won't be returning the the Helvetia.