Deceived by the nice location and the quite atractive picture showing the facade of the building, I was folish enough to select this so called "hotel". I wish I had read the tripadvisors reviews at first, which would have spared me the obnoxious experience of spending a night in this horrid place...
I have nothing agains the manager to invest in a strip bar, but it is rather unfortunate that the 2 ewtablishments share the same entrance... I would have overlooked thatif at least the acomodation was acceptable, i.e. Clean and practIcal. Such is unfortunately not the case... My bedroom was not only gloomy, but also dirty and uncomfortable. The tiny closet comprised a very small shower and a WC (with stains of sh. in the pan). The "free wifi" was out of order and the bed had no bottom sheet...
Last but not least, the is no reception. Upon arrival, ypu are suposed to dial a tel number to check in and to wait for the manager to leave his strip bar... I expected phone calls which I never got, since there was no one after 10.00pm to take the calls and forward them in the bedrooms...
After a slepless night, I was offered a very poor breakfast (not at all up to the swiss standards): fruit werecertainly not fresh, cheese was smelling a weird smell and the choice of bread was very limited... No one at tye reception to check out... Had to call the manager, whom I clearly awoke and who suggeste me to find the kitchen to fetch the waitress and ask her to edit the bill.....
This is clearly my last stay in this place, and I learly encourage all users to sleep anywhere else in Basel, especially since this place is by no means the cheapest.....
- Spalenbrunnen Hotel Basel
