very very very office like interiors which sadly makes it unlikeable.

We were placed in the Radisson Blu from a Rhine River Cruise when the river was too low for traffic in November 2011. This hotel was very modern and accomodating. It is convenient to the downtown/city center; within walking distance of shops, bars and restaurants. A main trolley stop is within a block of the hotel. The main street with many bars/restaurants have the very typical European outdoor seating - and even have blankets on the seats for your comfort in cold weather! The hotel has a wonderfully inviting bar within the main reception area. Prices were the same as a bar outside on the main street. Our hotel room overlooked a courtyard, however you could see older structures in the distance, giving you a lovely view. The room was large, with one king bed. The bathroom was also large. It was very clean, and comfortable. The free wi-fi was easily accessible...when I did have difficulty, I called the number given and they set me up within minutes! For a large hotel, it was exceptionally clean and quiet. I would not hesitate to recommend the Radisson Blu when visiting Basel, Switzerland!

Stayed at the Radisson Blu for 4 nights in October 2011. Room was comfortable, clean and nicely decorated. Comfortable bed, nice shower. Staff is OK. Food in the restaurant was quite good, room service was efficient. Free transit pass is a great perk and the #6 tram stops right in front of the hotel. Other restaurants in walking distance.

Among the three "big" business hotels in Basel City (Swissotel, Hilton and Radisson), Radisson is the most dissapointing one:

Plus point about the rooms: they are all recently renovated. But as a picky customer, I can't get rid of the rather "cheap" feeling that I don't expect in a 4*: Bright white walls, rather cheap furniture, flooring and equipment. And one may miss "comfort details" hotels of this category get right, e.g. the phone on the desk, a light switch from the bed, or simply a quiet air condition.

Facilities deserve a positive note: There's a nicely equipped gym (24h), a 25m pool, a sauna and a steam bath. Some may complain that the wet areas closes at 10pm, that the pool is not particularly cosy... All true, but for me not an issue.

The factor that can make the stay little enjoyable is service. Don't get me wrong: Staff is friendly most of the time, although they don't try too hard to give the impression that they enjoy their job. The main issue seems in the organization: Cleaning systematically misses some corners or towels, morning checkout cues can be endless, and if you patiently wait for a waiter at lobby bar, this may well make you miss the closing hour of the kitchen. And the only thing their system seems to remember about returning customers is their credit card number...