I and my wife stayed at the Hotel Pallotta for two nights during our honeymoon. One of the hotel's owners came and greeted us as we walked down from the bus station and led us to the hotel to check in. We were given an Assisi "welcome package" including four free bus tickets, the "Assisi Card" - a discount program that many of the town's restaurants take part in, an audioguide, and a paper guidebook. The hotel is in the heart of downtown Assisi and is within walking distance of any of the town's attractions, including the town's main piazza, restaurants and bars.
The room we were provided was very clean with nice artwork and a very "old-world" feel. The bathroom was very cramped and we were surprised to find that the shower did not have a dedicated "stall" but instead was simply part of the bathroom with the water draining into the floor. This was fine for the two of us, but for a larger family things could have gotten interesting since the entire bathroom was wet at the end of our showers. This sort of thing is somewhat common in older hotels with limited floor space so we didn't hold it against them, but large groups or elderly travelers who like "creature comforts" should take note and request a room with a dedicated shower if available.
As several other reviewers noted, the location of the hotel and placement of the rooms means that it is NOISY at night from both birds and bar patrons. Light sleepers should either pack earplugs, sleep with the windows closed, or seek alternate accommodations. Stone echos, the whole town is made of it, and even a whisper in the street below carries into the rooms.
Breakfasts were excellent, with a very wide assortment of baked goods including some fantastic fruit tarts, croissants, cookies and breads The staff made espresso drinks to order, and complementary bottled water was available "to go."
We had dinner at the hotel's restaurant one of the evenings of our stay. I had the pigeon, and my wife had the spinach and ricotta ravioli; both meals were excellent. Hotel guests receive 10% off the bill.
Overall, I would absolutely recommend the Hotel Pallotta to travelers who are willing to deal with a few minor annoyances for a great location and excellent service.
Ask for dedicated shower! All rooms are noisy.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC