We are a small family (mom/day and 1 daughter, 11 years old) and are enjoying a 2-week trip through Italy. We have a rental car that we picked up in Milan, and are basically working our way down the country.
In Tuscany, we stayed in the 4-person suite for 4 nights, and actually hated to leave... it was that pleasant of a stay. We used it as a base for exploring Siena (and other hill towns), Florence, and Pisa.
For one, as mentioned in other reviews, there is certainly a language barrier with the staff. But, the staff is very helpful regardless. We arrived quite late (almost 10pm), and the owner had already gone home for the night, but she still made an effort to get us settled into our room with a smile!
About the apartment... the kitchen is fully stocked, including coffee and coffee maker (one of those screw-together expresso pots), plates, glasses, and utensils. Our apartment (which is the one right up the stairs you see in the pictures) included a fridge, dishwasher, oven, and stove as well. Everything was absolutely spotless and well maintained.
Although this says it's a one-bedroom apartment, the main room has a couch that makes out into a bed with a curtain for privacy and a bathroom, and the bedroom is separate room (with a locking door) with a separate bathroom as well. Needless to say, after spending the last week with the 3 of us all stuffed into small European hotel rooms, having some privacy for my wife and I was a welcome relief...
The rooms were beautifully furnished in nice wood period-style pieces. Wooden shudders cover the doors and windows. This is good and bad... with no screens and water nearby, we were unable to leave windows open at night due to the mosquitoes. Probably the only negative I can think of was the bed; it wasn't horribly comfortable, and the railing at the foot of the bed was a hassle (I'm 6' 4" tall).
Breakfast was provided via a coupon that you used at a bit of a strange place down the street, and included a coffee and some kind of roll or croissant that you can eat while listening to blaring Italian pop music. We used it the first day, but ended up finding a COOP supermarket nearby where we stocked up on more substantial breakfast supplies.
Overall, I can't recommend this place enough... it was a wonderful experience, and I would stay here again in a second!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC