We booked this hotel because of many good comments from tripsadvisor. We were very disappointed as we booked a twin room and a single room in this hotel for one night after travelling from Florence in January 2012. The hotel receptionist (bareheaded man) in day time seemed to be not so helpful. We were assigned a single room and a double room in a different floor. When we requested him to arrange for our room in the same floor, he is unwilling to arrange for us even there are many spare rooms in this hotel. There is only one lift for disable person and cleaning workers but not for guests use. We asked if we can use the life as we are having heavy luggages and difficult to put them upstairs. The bareheaded man receptionist seemed to be unhappy and replied us: " You really want to use the lift?" I replied him: " YES". Eventually, he allowed us to use the lift but showed his annoying face. I would be objectively appreciated the receptionist (the fat man) in the night time is kind enough as he recommended us to a delicious restaurant which is named “ZEST” at via St. Antonio. The location is very good just 5 mins walk from the bus station and 10 mins to El Campo and Duomo. Hotel provides free wifi in the room.
The room is actually spacious, but my bed in a double room has fleas so I can't sleep and have to share with my friend in one bed in the mid-night. The breakfast is very simple, there is a coffee machine you may press a button for choice of coffee or cappuccino or else. The bread is pre-packed. You may have yogurt. No fresh fruit is provided. In terms of the price, it seems a reasonable hotel, only 50euro for a double and 40 euro for a single room (including breakfast). You get what you pay but for me, I cannot accept there are fleas in my bed.
- Albergo Cannon d Oro
- Albergo Cannon d Oro Siena
