We booked the room just an hour before our arrival to Siena at 8pm. We got our price and hurry to find the hotel itself. The probable owner "Patricia" gave us instructions and left us a key attached to the front door of a hotel. No one was at the reception but Patricia left us a nice welcoming letter with instructions.
The room was small (smaller and more expensive that the one we had in Florence) with minimal natural light (only one window pointed to the dirty tiny courtyard) and due to the massive walls - no signal reception for mobile phone. Air conditioning not working.
The night was good, but at 8am a noise started: first English speaking guests started to argue with the receptionist - we heard every single word. Then at 9am receptionist started to argue with Patricia very loudly about our room, we figured out when one of the women tried to break in without bothering to even knock. At this point we decided to leave immediately, 2 hours before needed. The receptionist speaks English but when it came to question morning fight we witnessed she suddenly forgot it all and when we asked about Patricia, she simply stated: “Patricia gone.”
When asked to get receipt after we paid for the night as a reference for the police as we entered area with limited traffic by car she became very reluctant and we finally discovered the reason of the morning fight and that she tried to accommodated us off record, leaving the problem with the police on us.
It was very unpleasant start to our stay in Siena and we are not planning to ever return to this place nor to recommend it to anyone.
- Antica Torre Hotel
- Antica Torre Siena
