We were looking forward to some intimate, friendly Italian hospitality but instead we were greeted by a couple of unhappy hoteliers. The hotel is run by two sisters and we felt it must have been coming to the end of the season and they just didn't want to be there. Their 3 young children join the guests for breakfast and like to make themselves heard - so not a relaxing start to the day. The bedrooms have amazing views, but were incredibly cold. We literally had to get into bed as soon as we got back to the room to keep warm. There was a thermostat in the room but no heat. We asked how to get the heater to work and they said they don't turn the heat on until November and were not willing to negotiate despite it feeling like the Antarctic. With the combination of unfriendly service, noisy children (morning and night) and freezing bedrooms with no heat available, we decided to cut our stay short by one night. We would not recommend this hotel based on our experience although it does have a lot of potential.
- San Michele Hotel
