Stayed at this Locanda for one night between the 12 and 13 July 2007.

On arrival first impression was quite good. On being give the key to our room we were informed that this was located on the third floor. My husband asked “Where is the elevator?”. Reply: “No elevator I’m afraid, this is an old building you know!” Okay, so up we go three flights with our luggage.

The room very large with an oversized wardrobe! Also has another adjoining bedroom (which we did not ask for) from which you had to pass to go to the ensuite shower.

After three flights with our luggage we were out of breath and feeling very hot! So the first thing we did was look for the air-conditioner remote. No where to be found. No idea how to switch on. Okay I pick up the phone to ask the man at reception how to put the aircon on. No instructions as to what button to press! Tried to usual numbers of 1, 9 and 0 only to get an outside line. No connection to reception?

With no intention of going down once again the three flights and back up, we resigned ourselves to having a shower and change for dinner. At least the shower would cool us down.

Spent at least five minutes figuring out how to switch on the light in the shower room. The cubicle is miniscule with barely enough space to squeeze in. My hubby and I are quite small – can’t imagine someone larger trying to shower in that small space.

Ready! We went down to reception on our way out for dinner. Asked: how do you switch on airconditioning. The elderly smelly man who was now at reception tried to explain in an “it is very easy, how come we don’t know tone” that we had to locate the switch to which the wire of the airconditioning was attached and put it on. After this explanation I asked that I tried to phone reception to ask about this but did not manage. What was the number I should press? Answer: None. It does not work!

This is taking long, so I’ll cut a long story short, anyway, I am sure you have made you judgements by now. All I want to add is, they are not able to pass through any calls to your room cause the exchange does not work “and they did not bother to fix it” – quote. Also they do not serve breakfast.

Paid €75 for the room, which is quite expensive considering that we paid €80 for a room in centre of Florence, 4 days after, also for 1 night inclusive of breakfast (with elevator, not to mention all the other huge differences).

I went to Pisa on a business trip, and the hotel was booked for me. My room was very nice, though I only had a "backyard" window. The hotel is in an old building in the center of the town (just 500 metres from the tower).

Both the building and the room were well renovated, and the room included a televesion, an air conditioning unit and a nice bathroom.

The service was also very nice, but the man at the reception (the owner) didn't speak a word of English. This means a working knowledge of Italian may be helpful, especially if you want to book by phone.

The rates from the homepage seem very ok for what you get.