Booked triple room for the family of four, expecting to get folding bed, our booking was confirmed online, but on arrival we got just a double bed and one folding bed, even though there were 4 pillows and blankets, so one of us had to sleep on the floor... Half an hour talk with hotel night staff - fruitless, not one request fulfilled, no change of the room, no extra bed, nothing..
Now room... carpet was terribly dirty - couple steps barefoot - feet are black, toilet seat broken, fridge not working, safe not working, later got it fixed though - battery were dead..
Just one nice mark on very friendly receptionist after a couple of days, who changed the fridge, fixed safe and was very friendly indeed.
Breakfast was 7 days the same, so I believe it`s the same all the time, boooooring...
Breakfast lady was showing faces and rooling eyes on every request - thank you, no.
7 nights - too long in this place.
Thanks God, we made up with sight seeing, beaches in Tirrenia and other woderful time we had outside the hotel..
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC