“Don't go there - its very expensive and just not good value for ( a lot of) money.”
Don't be fooled: you cannot really walk to anywhere from this hotel, as it is on a main road, and certainly not into the beautiful city of Lucca. The garden is overgrown and in need of attention, the trees and shrubs around the oddly shaped pool (which itself is surrounded by what appeared to be stagnant water) is a haven for hungry mosquitos, and also means that to chase the sun one has to keep moving. The front entrance does not look like one, but stepping inside the sliding door, I was immediately conscious of the musty smell which pervades the hotel, due to lack of fresh air, and antique furnishings. There is no feeling of space or airiness. Rooms are beautifully furnished with unusual wallpaper, and bathrooms very good. The restaurant is extremely expensive, and food elaborately, if a little sparsely, presented. Staff are courteous, friendly and polite. The internet was broken and unavailable for over 12 hours, and there is an extra charge per hour (when it works) which seems odd for a supposedly 5 star hotel. We checked out the following day and found much better value and a much pleasanter atmosphere in another hotel, with a clean, all day sunny pool, from where we could hire free bicycles, or walk easily, into the beautiful walled city.
This may be a good hotel for the winter, with open fires etc, but for summer: AVOID IT.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC