My favorite room in all of Italy. Automatically upgraded to the one bedroom apartment style room upon arrival - what a wonderful surprise. I can't tell you how great this room was. It had a very comfortable couch, chair, ottoman, dining room area, separate bedroom area (with very heavy curtains between the rooms, you could close for privacy). The apartment was warm and cozy. I felt like I was in the summer estate of some royal family member. The bathroom was modern and had a tented fancy ceiling that just took my breath away. The shower was heavenly after having to endure "baths only" in some of the hotels we stayed at. The living room area/bar off the lobby was a comfortable place to sit, considering the very deep and high backed couch, and wing chair. They actually opened the restaurant for us that night, which was our Thanksgiving Day back home. The restaurant is a very beautiful, very fancy gazebo. Custom curtain treatments, linens, crystal, candles, soft background music - everything you hope a romantic dinner will be. The service was exceptional as well as the food. Truly a memory we will cherish for a lifetime.

The location of the hotel is perfectly situated between Lucca and Pisa. Both of which we really enjoyed. The Tower was recently refurbished and is so clean and white it actually sparkled in the sun the day we were there. The Cathedral of Pisa is one of the most stunning we have ever seen (and believe me, we have seen hundreds). We had a delicious pasta lunch in the pizzeria about two blocks outside the opening exit/entrance near the back of the tower complex. It was just a regular looking pizzeria with a little outside sidewalk terrace area that had a lot of locals in it. (It's right across from the university cafeteria that looks like a garage) Highly recommend. Sorry, I digress...

The hotel staff was friendly and very efficient. You give them the large key ring when you leave the "house" and pick it up again at the desk upon your return. They provide maps. There is a cafeteria type of breakfast place right next door that we got breakfast and coffee to go from. The wi-fi service worked great in the room. The fresh fruit basket was delicious and much appreciated as we were starving when we arrived. The fine bone china dinnerware set up for two on the dining room table in the room was really the icing on the cake. Talk about "being made to feel welcome" is an understatement here. The walls of the apartment are all padded and covered with silk wall coverings. The carpeting throughout the whole hotel was wonderful and made the room just feel that much more like home. No cold hardwood or linoleum here - thank goodness. Some hotels throughout Italy, no matter how expensive, simply don't carpet their rooms. I just don't get it. Also, don't expect soft beds, big feather pillows, small wash clothes or hair conditioner in any hotel (they only provide shampoo and body wash). We stayed in six different cities and realized they simply don't provide these items in Italy (at least we never got them). The room had a safe and a mini bar.

You will love your stay here. Don't hesitate to book it right now if Pisa and Lucca are in your plans. Enjoy!

We chose this hotel after reading Karen Brown's review. We have found her books most useful in choosing accomodations and we travel alot. After reading recent reviews on trip advisor we were so concerned we almost cancelled our reservation. I am SO glad we didn't. From the moment we entered the hotel we were so delighted that I wondered if the poor reviews were about a different place!!! All the staff were so warm and helpful. The hotel is charming and was very clean. Even the pool was clean although it was too cold too swim. We were immediately told that although we were paying for a deluxe room we were upgraded into a small suite--bedroom and living room and complementary fruit bowl. We enjoyed the complementary continental breakfast--excellent latte and delicious baked goods. My only recommendation is that lighting in the bedroom is improved. It was too dim. We really liked the peace and serenity of being outside Lucca and we loved exploring the town of Lucca , bicycling on the ramparts and listening to opera arias in one of the churches which occurs every night. I would definitely recommend going to Lucca and staying at Locanda L'Elisa.

With my boyfriend we stayed here for two nights last July.
The place is not bad, but for the prices they ask, we had much higher expectations! The room is small with good air-conditioning but feels old and therefore not very clean. The swimmingpool is not very clean either.
The breakfast is nothing special and if you want an egg you have to pay extra... a bit ridiculous!
The location is close to Lucca and also to Pisa, but the hotel is very close to the road which limits the quietness and relaxation opportunity.

Lovely hotel just outside of the city. Staff was great and helpful. The room had a four poster bed and was very quiet. Breakfast was great! Was charged to use the guest computer, otherwise a near perfect stay. Great restaurant nearby called La Cecca. It was recommended by staff and was outstanding.