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Soggiorno Rondinelli – reviews, photos

Via dei Rondinelli 3, 50125 Florence, Italy
Hotel amenities
Soggiorno Rondinelli
Ranked #62 of 416 Florence B&B and Inns
4.5 of 5 stars 79 Reviews
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79 reviews from our community

What travellers say about this B&B/inn
  • Friendly and helpful(6)
  • Train station(5)
  • Very comfortable(5)
Traveller rating
    55
    22
    0
    0
    2
Only show reviews for Family (10) | Couples (52) | Business (3)
Date Rating
Toronto
Top Contributor
56 reviews 56 reviews
Reviews in 40 cities Reviews in 40 cities
21 helpful votes 21 helpful votes
“Good Location and Service”
5 of 5 stars Reviewed 9 November 2011
2
people found this review helpful

We booked this B&B, since we had previously stayed in Firenze in a hotel one block away. We knew it was a good location and within easy walking distance of the main train station. We used the tip from TripAdvisor that if you're trying to find it, look for the number 3 on Via del Rondinelli street. There's no sign over the door - it's a B&B. It is listed in the doorbell directory, which you push and Maria answers the door. (see attached photo)

We stayed here for 3 nights, and it was very comfortable and quiet. It's right in the heart of the old city - where you want to be. It's 5 minutes to most of the major tourist sites. It's a stones throw from the Duomo. The rooms were a good size, clean and comfortable. They were well maintained during our stay.

Our continental breakfasts were prepared each morning with warm croissants and coffee to start our day. It was a common area for breakfast service, so we met the other guests who were also checked in. We also liked the private outside deck area just for guests.

Be aware that there is no elevator from the ground floor to the B&B entrance door. Maria assisted us with our bags up 1 flight of stairs to the elevator. She then handled the bags down to the B&B entrance.

We'd certainly stay here again.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask boboakville about Soggiorno Rondinelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Nice place!”
5 of 5 stars Reviewed 16 October 2011

It is a nice plaсе with kindly people! And of coursе, very good location.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kuznivan about Soggiorno Rondinelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrea romei, Responsabile relazioni con la clientela at Soggiorno Rondinelli, responded to this review
22 October 2011
Thank you. Hope to see you and your wife soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“The WORST travel experience EVER!”
1 of 5 stars Reviewed 16 September 2011
3
people found this review helpful

I was exhausted after a long train ride from Rome to Siena and than a bus from Siena to Florence. It was 8:30 pm and I was looking forward to a hot shower and a nice cozy bed that this place offered (from the photos, it looked warm and inviting...). I get there and there is no sign because it is a B&B so you have to walk up to the buzzer. There was a cheezy Post It note that said I have to phone her instead. At the same time, one of her neighbors came home and asked if my phone was able to call (this has occurred many times according to neighbor) and I told her luckily I bought international service. I called and "Maria" answered and stated that check in times were until 7PM so too bad! She "supposedly" emailed me several times.. LIE.. she "supposedly" called me.. LIE.. I asked if she could let me in. She answered: NO you stay out on the street. So I had to go to the Hotel De La Ville down the Street. She texted me an hour later: if you come back in 10 min, you can have room, if you don't come, I will consider it a "NO SHOW". WOW... Unbelievable.

Room Tip: I would LOVE to give a tip, but because Maria was so Horrible, and would not even let me in, I was s...
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  • Stayed September 2011, travelled solo
    • 4 of 5 stars Location
    • 1 of 5 stars Service
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Ask Suzzi S about Soggiorno Rondinelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrea romei, Responsabile relazioni con la clientela at Soggiorno Rondinelli, responded to this review
6 October 2011
I apologise for all the misunderstanding of our conversation.

As soon as I received you booking I tried to contact you by mail several time, but may be I had the wrong e mail address or my mail are in the spam. In any case, you didn't receive it however, of course, you could answer and contact me to let me know your arrival time.

Unfortunately on the evening of your check in I had an important appointment and so, until the time listed for check-in as you can see in your voucher (7pm) nobody arrived, I thought that you would not be come, so I left .

I'm very sorry that you went to find another place. As soon as you called me, I contacted my colleague and told her to come at once to open, but on her arrival (after about 15 minutes) did not find anyone. I tried to call you but no reply so that's why my SMS but did not want to be offensive or intimidating you.

I apologize again for any inconvenience caused and I hope to remedy in some way in the future, best regards.

Maria
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Singapore, Singapore
1 review
“Great Location and Very Good Service”
5 of 5 stars Reviewed 7 September 2011

We stayed here for 5 nights, and it was very comfortable. The hotel is very near the main train station of Florence (Firenze). It is also near the city centre where most of the major tourist attractions are located (eg. less than 5 minutes walk to the famous Duomo).
Susan who prepared our breakfast and do up our room was great and friendly ! The breakfast was very good and the room was kept tidy and clean. Maria the owner was also helpful in allowing us a late check out at 3pm for us to catch a train at 3:30pm.
A little tip: if you are looking for this hotel, follow the address and look for unit number 3 on Via del Rondinelli street. Do not look for the name of the hotel from the street as you won't find any.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask GiraffeNg about Soggiorno Rondinelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macon, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Wonderful and convenient place to stay in Florence!”
5 of 5 stars Reviewed 7 September 2011

My wife, 5 yr. old son and I really enjoyed our stay. We wish it could have been longer. Maria was extremely nice & helpful. Breakfast was terrific. The room was nice, spacious, clean and quiet. Also one of the best things about the stay is the location. You are within walking distance of the train station, and pretty much a 5 minute walk to all the most well known sites in the center of town. Highly recommend staying at Soggiorno Rondinelle!!

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Friendsdrink88 about Soggiorno Rondinelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Soggiorno Rondinelli

Via dei Rondinelli 3, 50125 Florence, Italy
Price range (per night):* INR6,911 - 12,985

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