We have just returned from a short stay in Florence which coincided with a very cold spell but no snow! Our suite, facing the garden, was very nice, spotlessly clean and had a very comfortable bed with quality linen. Owing to the cold and large shuttered 16th century windows, we needed a good heating system and we had one, it was a wonderfully warm refuge that we could return to as and when needed during the day. It is in a great location and within easy walking distance of the sights. Although cold, it was a great time to visit the galleries with no queues or pre-booking required. Francesca Alfani was aware that we were due to drive around Tuscany following our stay in Florence and the night before our departure she came to see us as she was concerned by the amount of snow that had fallen around Sienna. She used her laptop to confirm how bad it was and was happy for us to use it to contact Easyjet etc. She even 'phoned the manager of our next stay and the car hire company on our behalf as we do not speak Italian. Francesca speaks very good English and could not have been a more helpful and friendly hostess. A real gem.
