Having booked a twin room online, there were none available when we arrived. We were offered an upgrade to another (premium) property/hostel at no extra cost. The new hostel was enormous and each of the massive bedrooms had onsuites. There was a brand new laptop available for our use with free internet.
The location of the hotels couldn't be better. It's well within walking distance from the main train station and on the way towards the centre of town.
The breakfast was very simple (tea and bread) however the Florence markets are nearby and an excellent place to grab some fresh local treats.
The staff are extremely helpful and very accommodating. The lady who helped us was an absolute character and good value.
