Many travellers have left poor reviews of this place and I can only agree with them. I go backpacking regularly and have travelled across several continents: I've hardly ever had such an unfirendly experience as in this hostel. Every service costs extra and the manager even tried to charge me for things I didn't order. The overall standard was way too low for the price paid. The location is not bad, but there are many more central hostels around. I moved to a different hostel for the following night and was much happier there.
There are quite a few nice places to stay in Florence, even for those travelling on a tight budget - chose one of those and stay away from this.

I'm a bit surprised to see the poor reviews that have been attributed to this hostel! "Giuseppe" who runs the place is a true character - he added such a warmth and friendliness to the experience. I thought it was an excellent and highly affordable place to stay, in a great location only a few minutes walk away from the train station. My only constructive criticism would be that it is quite dimly lit inside, and I couldn't find the light switch to the stairway coming back late at night. Also there was only one bathroom in a room shared by six, but we all got up at different times so none of us were left waiting. Overall it was a lovely hostel.

Kitchen, internet access and many other facilities Great Staff

What a crap hostel.
There are so many rules and regulations and the guy who owns it is not nice at all.. his totally fake.
The lock out is stupid from 10-2pm.. or something.
The guy who owns the hostel charges you for keeping bags the day you check in and out of the hostel, he talks about his customers while they are in the same room.
He doesn't let you use the internet, even though he charges for it, and recommends you go across the street to use it.
it can't even be considered a hostel, it's more like coming to a strangers house and crashing for the night.
not a fan at all. it grossed me out.