Many travellers have left poor reviews of this place and I can only agree with them. I go backpacking regularly and have travelled across several continents: I've hardly ever had such an unfirendly experience as in this hostel. Every service costs extra and the manager even tried to charge me for things I didn't order. The overall standard was way too low for the price paid. The location is not bad, but there are many more central hostels around. I moved to a different hostel for the following night and was much happier there.
There are quite a few nice places to stay in Florence, even for those travelling on a tight budget - chose one of those and stay away from this.
