I agree with many other reviewers regarding the location and the cleanliness of the rooms etc.
I had the single room which was very comfortable and a good size with a lovely bathroom and good quality towels, soap and shower gel etc. The window opens on to the terrace and the room catches the afternoon sun. Beware of the entry of mosquitos which are difficult to deal with given the height of the room. I got bitten! You need a plugin insecticide gadget.
Getting there by bus from the railway station is trickier than may appear. You need to turn left when coming onto the main concourse from the train and exit the station on to the main road from which buses come and go and turn sharp left again. Proceed left and find the 14 and 23 bus stop. The buses arrive from the left but when exiting the station turn back and go in the direction you expect towards San Marco Square and on to where you want to go. When I was there the list of bus stops on dispay at the bus stop did not match the list I had downloaded and printed from the ATAF website!
I too was disaapointed with the breakfasts. The coffee was the best item followed by the preserves. The juice was cheap, nasty and acidic. The bread was not fresh, the pastry was from a package and was dry, the milk was UHT ( fresh milk is readily available in Florence), the fruit salad was out of a tin and reminiscent of my childhood in the 1950s, the fresh fruit was old and included a wizened apple. There was cheese and some kind of cold meat each day. The fruit bowl appeared chopped up as fruit salad on the third morning browning rapidly around the edges. Basically a lazy effort and this is strange given the great care taken over the rooms etc. It would be better to head out and get coffee and pastry elsewhere.
There are a few places to eat nearby but the area is not that salubrious at night - better to eat elsewhere and then return to base.
