Arrived at the hotel about 6:00 PM, and checked in (lobby is below street level). Desk person did not properly coordinate cards with the door locks, and I was unable to access both the main building door and my room door. Had to make two separate trips back to the lobby to get this straightened out.
Was directed to park under the hotel, but that access was closed (I wonder why the desk didn't know that) and I just left the car out front. The room was OK (I don't particularly care for ultramodern decor) and was comfortable.
Breakfast the next morning was a sham. It was supposed to be an "American" breakfast, but eggs were undercooked, coffee was apparently instant and terrible, and the room was taken over by a large tour group of [--] who were rude and pushy.
Not a pleasant stay, by any means.
- Wall Art Aparthotel Florence
- Wall Art Aparthotel Hotel Florence
