We made a reservation through Expedia for this hotel on our lap top, while driving to Florence. This place was difficult to find but once we got to the building, the office is on the second floor, no one answered. We rang the buzzer and knocked for over a half hour but no one showed and we finally left and found another hotel. We called Expedia from a nearby hotel and after 43 minutes and a $42.50 phone bill, gave up in frustration. We ended up being charged for two nights at this hotel, although we stayed somewhere else and neither Expedia nor the owner of the hotel, Mr. Ricardo, will give us a refund.

If you say it is okay to be late don't get angry if we call at 7 exactly. I am familiar with Italian "work ethic." So when they say they go home at 7 they mean it. Except when they yell at you and happen to be at b and b still. And they come back later in the evening. I paid 130 or more for a private bathroom that was in the hallway. I have chronic urinary problems. So if I pay for a private bath I don't want to have to get dressed to walk out to use it. I lived in florence for 5 months. I like this hood. But for a first timer it just shows off the graffiti ridden city. Stay somewhere near river.

Nice rooms...feels like you are staying in a home. Because it is a bed and breakfast....MAKE SURE you get there by check in time or if not make sure you make arrangments ahead of time to pick up the key in a certain location. Near by are some great cafes where they serve great pizza and wine.

This B&B is located about a 10 minute walk east of the Duomo in a relatively quiet area. It is located on the second floor of a building shared with other tenants on the other upper floors. The manager is not on-site all of the time so you have to co-ordinate your arrival in advance; we did not do this so we had to wait by the locked street entrance until he arrived. Our room faced the street and on weekends it was a bit noisy but our experience was that Sunday through Thursday nights were very quiet and we could sleep with the window open. The room was clean and well-appointed, including a mini fridge. Our room had a private bath but not all rooms do. A supermarket is very close by as well as some very good and inexpensive restaurants. Breakfast is taken at a coffee bar just down the street and it offers a wide selection of pastries as well as good coffee. Staying here was a good experience.