Like the last reviewer I can't understand any negative feedback for this place. We travel frequently in France/Italy and can confirm that this is one of the best presented and maintained properties we've stayed in at any price - and this was a bargain!

Not luxurious or a fake palazzo - but good clean, contemporary with everything you need.

This review might be coloured by the fact that we arrived in Florence to discover that our booked accomodation with a private Scottish owner was dreadful - filthy, hot, badly equipped and poorly (dangerously) maintained. Just a few yards up the same street we found this amazing air-conditioned (yes you can adjust that too, unlike most US accomodation) haven. The price was good anyway but negotiable and included free parking and breakfast.

The negotiations were interesting as they were conducted in poor German (at least mine was poor!) It helped to break the ice if there was any.

Only downside for us was the stairs - but hey that guaranteed a relaxing view of the Boboli Gardens and the rooftops of Florence. Location was great for seasoned travellers as mentioned before, a real local feel to it but easy, easy walking distance to the centre!

We stayed for 6 nights and it became a 2nd home.

I am a little disapointed at other reviews here as when we stayed we found it to be extremely good value for money. The rooms were beutifully designed and clean (this is not always a given) An excellent bed, probably the best in our 2.5 months of travel. A huge unexpected bonus was the little fold away kitchen. The room was warm and we were able to adjust the heating within our room. Breakfast was outstanding, even the coffee was great!

The front staff were a little aloof but this was something we recognised as normal when traveling through Italy. We found if we made a little effort they warmed quite well.

The only down side was the walk into Florence, as it was a good 10/15mins to the river.

An excellent choice and a asolute bargain at 80 euros a night!

We were greeted with the words 'you are lucky getting the room at this price, it should have been twice the price, I made a mistake'. She explained there was a fashion show on in Florance that week and she could have charged whatever price she wanted as rooms were being snapped up. We were made to feel unwelcome. She was efficient giving us a map of Florence and taking payment, but she gave the feeling we should feel priviledged to be staying at her property.

The room was on three levels, all extremely cold. The heaters were absolutely useless and sounded as though a hurricane was blowing in the room. So we spent two sleepless cold nights.

We will never return.

My girlfriend and I booked the Pucci Suites for 3 nights in late October and were totally un-impressed. The room was large and clean, but despite it being cold (about 12-14°C during the day) and raining, the room was incredibly hot and humid. For some reason, the air conditioners would not work so we had to sleep with the windows open, which created the terrible problem of being awoken in the middle of the night with an infestation of mosquitoes. There were literally 16 mosquitoes in the room (I counted each one after killing them all in the morning), leaving the two of us with a combined 37 bites over our bodies and faces!

The problem was made even worse when I approached the desk to explain what had happened and ask why the air conditioners in our room would not work. I was told “the air conditioners are centrally controlled and have all been switched over to operate as heaters.” Instead of trying to apologise for the extreme heat in our room or move us to a cooler location, the lady then stated “all of our guests want them to operate as heaters so I won’t switch them back to cooling.” I did not believe this, as given the extreme heat of our room, others must have been very hot also. It was most likely a cost saving exercise and why the air conditioners were centrally controlled was also beyond me.

My totally unsatisfactory experience at the Pucci Suites was cemented when on our second day I was called by my mother to say she had just badly broken her wrist whilst in Rome. She required surgery so I had to leave Florence to go and be with her. I informed the front desk of this situation in the afternoon but was still made to pay the full price for the following two nights of our booking.

In a way, I must admit to being glad to leave this place. There was no way I would have got any sleep and would have ended up having a huge confrontation with the front desk.