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Hotel Lombardia – reviews, photos

3.0 of 5
Panzani,19, 50123 Florence, Italy
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Hotel Lombardia
Hotel Lombardia
Hotel Lombardia
Hotel Lombardia
Hotel Lombardia
Hotel Lombardia
Ranked #426 of 473 hotels in Florence
2.5 of 5 stars 37 Reviews
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37 reviews from our community

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Traveller rating
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Date Rating
Casalnuovo di Napoli, Italy
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Bad bad bad not to European standards at all. Smelled, a/c broken, cots not beds.”
1 of 5 stars Reviewed 25 July 2010
1
person found this review helpful

We live in Europe and have stayed at many hotels. We aren't hotel snobs at all, but this is by far the worst place we have stayed in.

STAFF: Bad, rude, seemed angry at times. They smoked in the lobby.
HOTEL: Small, that's ok. No elevator, no problem, that is ok for us. But, the banister was loose and I did not feel safe on it. Hallway smelled bad, beds smelled bad.
LOCATION: Perfect!! was 10 minute walk to the Duomo and 20 to the Uffizi museum. Train station is pretty much across the street and the markets are two blocks away.
BEDS: Not beds, cots, bad by any standard.
BATHROOM: Potty/shower combo. Not cleaned, had a smell and mold.
LINEN: Clean.
I would not stay here again and would not recommend to anybody but the most budget minded folks. If teenagers on a backpack tour want a half step up from a hostel stay here.

  • Stayed July 2010, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask higonzilla about Hotel Lombardia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie-Charlotte Khouri, Responsabile relazioni pubbliche at Hotel Lombardia, responded to this review
22 January 2011
Dear Sir,

We understand you're disappointment. Anyway, it is inportant for us to let you we are a new management trying to do everything to improve the service hence if you would find some time to look at the comments displayed more recently in other tavel web sites you will observe a significant change in the content.
We hope some day you will come back to see by yourself!

Best regars.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Flushing
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Find somewhere else to stay”
2 of 5 stars Reviewed 29 September 2009

The hotel was ideally situated in Florence, near train, bus, and city attractions. We are not world travelers, but the room smelled of urine, was in need of some TLC, the bed was as hard as a rock, and the staff was anything but friendly. The breakfast was OK, as compared with other Italian hotels in this price class. If you want information about the area you need an English interpreter, because there is only one clerk that can marginally speak the language. I would recommend spending a few more dollars to make your stay more pleasant

  • Stayed September 2009, travelled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask MichDandR about Hotel Lombardia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie-Charlotte Khouri, Responsabile relazioni pubbliche at Hotel Lombardia, responded to this review
25 January 2011
Dear Sir,

We understand you're disappointment. Anyway, it is important for us to let you know we are a new management trying to do everything to improve the service hence if you would find some time to look at the comments displayed more recently in other tavel web sites you will observe a significant change in the content.
We hope some day you will come back to see by yourself!

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Tirana, Albania
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Hit and miss..”
3 of 5 stars Reviewed 26 September 2009

Big room, tiny bathroom. Good air conditioning, thin walls. Free internet, creaky floors. Good location, no elevator.
Overall, it is a hotel where the pleasure of your stay depends largely on luck.
If you are spending most of the day out, which by any measure should be the case in florence, then it is a good budget accomodation, especially if you are running late and need to catch a train in the morning; you wont have a long way to go.
Note to everyone, dont get on Alessandro's (the owner or at least manager of the hotel) wrong side. very fiery gentleman when ruffled, but helpful. otherwise, friendly staff.
might want to bring ear plugs if there are kids in the next room.

  • Stayed September 2009, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask noushaa about Hotel Lombardia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie-Charlotte Khouri, Responsabile relazioni pubbliche at Hotel Lombardia, responded to this review
25 January 2011
Dear Sir,

We understand you're disappointment. Anyway, it is important for us to let you know we are a new management trying to do everything to improve the service hence if you would find some time to look at the comments displayed more recently in other tavel web sites you will observe a significant change in the content.
We hope some day you will come back to see by yourself!

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandria, Virginia
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Wouldn't go back”
1 of 5 stars Reviewed 15 September 2009

Hotel Lombardia did not meet our expectations. Small, sparse rooms are fine with us, but our room at Lombardia was old, dirty, and smelled. It was impossible to shower in the bathroom without causing a flood, and, as a result, the bathroom smelled dank. Additionally, several of the lights in our room did not work. The location was convenient - right by the train station - but, other than that, there is no reason to stay here.

  • Stayed September 2009, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask tsarsteve about Hotel Lombardia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie-Charlotte Khouri, Responsabile relazioni pubbliche at Hotel Lombardia, responded to this review
25 January 2011
Dear Sir,

We understand you're disappointment. Anyway, it is important for us to let you know we are a new management trying to do everything to improve the service hence if you would find some time to look at the comments displayed more recently in other tavel web sites you will observe a significant change in the content.
We hope some day you will come back to see by yourself!

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nj
2 reviews
Reviews in 2 cities Reviews in 2 cities
“One Word for you All - Cockroach”
1 of 5 stars Reviewed 11 September 2009

Friend and I just left this place. Super shady, super rude and super FILTHY> as soon as we entered our room and closed the door we were greeted by 2 roaches. Living in NYC is one thing, but not for the hotel room I am paying for. We kindly told Alessandro and he told us we had to pay for the room anyway and that it is impossible the rooms are infested. Take it from NYer well-travelled. this place is infested.

  • Stayed September 2009, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask balmy about Hotel Lombardia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie-Charlotte Khouri, Responsabile relazioni pubbliche at Hotel Lombardia, responded to this review
25 January 2011
Dear Sir,

We understand you're disappointment. Anyway, it is important for us to let you know we are a new management trying to do everything to improve the service hence if you would find some time to look at the comments displayed more recently in other tavel web sites you will observe a significant change in the content.
We hope some day you will come back to see by yourself!

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hotel Lombardia

  • Lombardia Hotel Florence
Address: Panzani,19, 50123 Florence, Italy
Price range (per night):* INR4,849 - 8,304

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