Where to start? Described as being 300 metres from the train station was fairly innacurate as no directions were otherwise provided. After walking for ages the cobblestones really did a number on our wheeled luggage. I called for directions and the grumpy voice on the other line sluffed me off with no regard. Upon arrival we were greeted with a grunt that we wouldn't be staying there but instead in some random other hotel. This was enough to ruin the 1st night there for us as we were tired and didn't need that kind of experience. On the plus side, the guy who was working the desk at the random hotel they put us in was really nice, keen to recommend attractions we hadn't heard of and the breakfast was better than most we had in Italian hotels. Spend your Euros elsewhere :)
- Costantini Hotel Florence
