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Hotel Montreal – reviews, photos

2.0 of 5
Via della Scala, 43, 50123 Florence, Italy
Hotel amenities
Hotel Montreal
Ranked #108 of 473 hotels in Florence
4.0 of 5 stars 304 Reviews
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304 reviews from our community

What travellers say about this hotel
  • Train station(9)
  • Maria Novella(3)
  • First floor(3)
  • Double room(3)
Traveller rating
    124
    120
    37
    15
    8
Only show reviews for Family (37) | Couples (95) | Business (17)
Date Rating
Rome, Italy
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“No wifi or lift”
1 of 5 stars Reviewed 15 January 2012
3
people found this review helpful

Beware. They say free wifi - we had it for about 2 hours over a three day stay. No apologies, discount or free breakfast offered. The hotel is 3 stories and the lift only goes to the 1st floor. Then...its a big hike up a narrow stairway with your suitcases and no offer of assistance. You can do better. Plenty of other places around.

Room Tip: The triple room with annex was huge.
See more room tips
  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Carolepet about Hotel Montreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cicisbeo, Direttore at Hotel Montreal, responded to this review
25 January 2012
Dear Madame,
we read your opinion about our Hotel and we apologize for the inconvenient with WI-FI connection but unfortunately it was a problem that doesn’t depend on us but from the outside line.
We tried to contact the assistance but they were unable to resolve the problem because it was the weekend, we are trying to solve the problem definitively and we are so sorry for not being helpful with you.
In all the website to make a booking in our Hotel , we specified that our Depandance is located on the third floor of our building that it’s reachable by stairs only.
Best regards.
The manager
Roberto Boccacelli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
“Cheap and Nice”
4 of 5 stars Reviewed 15 January 2012

I stayed here for 1 night. It was easy to find, small rooms but for €27 it was awesome. The bathroom was newly renovated and had an amazing shower! The beds were comfortable, it was pretty quiet and easy access to central Florence and the train station. Overall a great experience.

Room Tip: Room 101 was right next to the only elevator, but it didnt bother me with noise.
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  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Luke H about Hotel Montreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cicisbeo, Direttore at Hotel Montreal, responded to this review
20 January 2012
Dear Sir,
thank you for your kind review on Tripadvisor about our rooms and our Hotel.
We hope to be your choice if you’ll come back in Florence.
Best regards.
The manager
Roberto Boccacelli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sofia, Bulgaria
1 review
“Good location and great staff on the reception”
5 of 5 stars Reviewed 10 January 2012

We stayed at Montreal hotel for 3 nights between Cristmas and New year, 2011. The location is very convenient for having walks in the historical center, as well as for excursions by train (the train station Santa Maria Nouvela is situated at 150-200 m away from the hotel).
We are also very satisfied with the people on the reception: very helpful and kind.
For sure we would recommend this hotel to our friends.

Room Tip: Rooms at the 3rd floor are absolutely quiet!
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Tsonka B about Hotel Montreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cicisbeo, Direttore at Hotel Montreal, responded to this review
20 January 2012
Dear Madame,
Thanks for writing your opinion and we are very happy about your pleasant stay with us, thanks from our staff.
We’ll be very glad to welcome you and your friends for next visit in Florence
Best regards.
The manager
Roberto Boccacelli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Excellent price value ratio”
5 of 5 stars Reviewed 2 January 2012

First of all, this is a small hotel in 5-8 min walking distance from Florence SMN Station. It is in a small street in which many small hotels locate. There is a lift. We stayed there for 4 nights during X'mas and we got free upgrade to main building, on top of its x'mas gift package - 1 day free.

The room is admittedly small even it is in main building but at least our large suitcase can be opened on the floor comfortably. The colour in the room is warm and due to the heater functioning well in the small room, we slept early each night. The bathroom is narrow in shape and if you are big in shape, you may feel squeezed. To us, it is alright.

There is room cleaning and doing each night. So good. Breakfast is good, though not excellent - got cereal, so so quality bread and pastry, milk, orange (no fruit, ham).

Staff there are warm and friendly, particularly Erika who took up overnight shift on x'mas eve. She was so eager to point the direction to us and told us the spots around. Stephanie was also helpful too.

One of the selling point is that this hotel is really close to Officina Pharmacy of SMW - I could buy fragrance there easily.

Excellent ratio in terms of price value ratio.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Lau M about Hotel Montreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cicisbeo, Direttore at Hotel Montreal, responded to this review
20 January 2012
Dear Madame,
Thanks for your detailed review, and we are very glad about your satisfying stay with us, we do our best to provide our customers with excellent service.
Thanks also for your kind words about our staff, that they are very pleased to help all our guests by giving advice on restaurants and the most important places to see.
We hope to welcome you again in our Hotel.
Best regards.
The manager
Roberto Boccacelli
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Brighton, United Kingdom
1 review
“Review of my nine day stay at Hotel Montreal”
5 of 5 stars Reviewed 16 December 2011

I stayed at Hotel Montreal for nine days at the end of October 2011 and I can say that I experienced an excellent and inspirational time in Florence. I have very fond memories and being a guest in this hotel, during this time, contributed to this positivity.

From reception to morning breakfast, I found the service at Hotel Montreal very helpful, welcoming, positive and of the highest professional standards.

If I return to Florence I would most certainly consider staying in Hotel Montreal again.

  • Stayed October 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask edwardcharlotte about Hotel Montreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cicisbeo, Direttore at Hotel Montreal, responded to this review
27 January 2012
Dear Sir / Madame,
Thank you for your beautiful review, we are very pleased that we contributed positively to making your stay in Florence excellent.
Thanks from all our staff.
We look forward in our Hotel to your next stay in Florence.
Best regards.
The manager
Roberto Boccacelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hotel Montreal

  • Montreal Hotel Florence
Address: Via della Scala, 43, 50123 Florence, Italy
Price range (per night):* INR3,473 - 13,330

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