Our room was off the foyer near the entrance but was quiet and private.
The room was clean and large enough for 2 people, comfortable and had a minibar, internet facilities, a desk, large wardrobe and TV.
The bathroom was clean, modern and fully stocked.
Breakfast was included and consisted of a simple continental buffet. A very helpful attendant was on hand to make coffee/tea to order.
Staff were really friendly and more than helpful in providing directions and assistance for tours.
The hotel was well located, only a 5 minute bus ride to the centre of town. The bus stop is directly outside the hotel, with another just around the corner. Both take you to the station.
As with other Italian hotels, there was no coffee making facilities in the room. I would have liked a kettle.

Of all fifty or so hotels I have visited in the past four years, this hotel was easily the worst. Perhaps my view is jaundiced by the fact that I was allocated a ground floor room behind the reception desk. Sadly, the room in the Diana Park had precious little natural light (its windows overlooked a wall) and the sad little out-of-date television in the corner (as well as the bizarre and badly designed chandelier on the ceiling) just served to reiterate how outmoded this place was. In fairness, however, the bathroom was perfectly adequate with a powerful shower.

This is a dormitory-style hotel, about two kilometres away from the centre of Firenze. Apart from the breakfasts (which were fine), there is precious little 'service' in this hotel. When the heavens opened and I asked to borrow an umbrella, the concierge told me that there was only one umbrella available and that that was for his use. (This contrasts unfavourably with the more consumer-oriented attitude in the Relais D'Orologio in Pisa where they have a stand in the porch groaning with the weight of umbrellas for use in wet weather.) Another friend, who asked about printing out her airline ticket in the hotel, was told by the concierge that "Yes" she could print out her ticket. When she asked about the location of the printer in the concierge's office, he told her that she should try one of the many Internet cafes available in the vicinity of the hotel. The concierge is a witty chap, but he would not exactly entice you to visit his hotel for a second time.

For the price of almost 100 Euro, this dormitory-style hotel (which is supposed to be a four star) was expensive and a little but off the beaten track. Not the kind of hotel I would recommend to a friend. Avoid.

The hotel is quite good and comfortable. The only thing is the car park, ¡15 € each day! SO EXPENSIVE. The hotel is in a residential area so you can't park anywhere but , don't worry, there is a little bridge ner the hotel where you won't have any problem to park, we didn't have it and it was august there is only one day you can't park because it is going to be cleaned, this day you can park the car in the hotel, I think it is on tuesday but I'm not sure, there are signs advising you that.

It is not necessary to drive anywhere, there is a bus stop 5 minutes walking from the hotel and you can buy the bus tickets in the reception desk.

Hotel Diana is a comfortable and clean hotel. The breakfast was good with a great selection.