I stayed three nights in Florence, in this hotel. Apon arriving i found it hard to find. I had to ask at another hotel for directions to the hotel i was staying at!
When i found it, i could bearly fit into the elevator with my backpack, but when i got to the front desk i found i had been upgraded to a nicer room, that was very nice of them.
The staff was very nice, helped me when i needed help. I stayed in room 9 (i think) It was small, but i had a huge bed! very comfortable too. The only real problem i had with the room was the smell, it constantly had a faint smell of bleach... it was bearable and with the window opened it went away. The bathroom however! That smell never went away, i had a private bathroom, with no windows and the smell was unbearable! it smelt like mold, damp and bleach, it was terriable, even with the fan on, i tried to hold my breathe everytime i went to the toilet.
I loved the view from the room, it was completely magificant! the best part of my stay!
I also read about the room top terrence online, and was looking forward to eating breakfast there ever since i booked it, sadly i didnt get to even see it! i was quite disapointed.
I would not go there again. and i wouldnt reconmend to a friend.... there was a few nice things about the hotel, but all up i wasnt pleased with my experince.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC