This place was horrible. The hot water did not work in our room, and the management kept giving us a run around as to when it would be fixed. We stayed there three days, and no one had come to fix it. They also refused to move us to another room until the last night, six hours before we were to check out. The staff is extremely rude and defensive when we asked them to fix the water problem. The breakfast was a joke, as you had to practically beg for something simple as a croissant. They claim they are very close to the city centre, the walk is nearly 45 minutes, not the 20min they claim. It is definitely not as advertised, very dirty, and the A/C kept shutting off, as it was controlled by the lobby. I would never recommend this hotel for anyone.
- Da Verrazzano Hotel Florence
- Da Verrazzano Florence
