This is the worst hotel I have ever stayed in. Staff were arrogant and rude. Air conditioning didn't work (weather was very hot, we stayed August 2011) and they wouldn't even supply us with a fan, fridge didn't work efficiently, carpet was torn and filthy dirty, not only in the rooms but in the hall ways. They don't even supply you with a kettle in your room.... You had to carry your luggage up several steps before reaching the elevator which was approx. three foot square. Overall DISGUSTING. Staff need lessons in manners and public relations, as they are what can make or break a good holiday......

I booked this hotel without the advice of my travel agent and it was an awful mistake.The location is disgusting with the overpowering smell of stale urine in doorways and we had to negotiate passed several women sitting in a doorway obvoiusly high on something. It states it has a lift but it is very very small and you have to manhandle heavy luggage up 5 steps to reach the lift. Not easy when elderly as we are.There is a doorman at the entrance to this block but he would not even say good day to us!!!
My husband first inspected the hotel and told me to check it out. I asked to see the room we had been allocated and was given the key. The room was very shabby and faded, and was not what I was expecting. The carpets were grubby and stained both in the room and in the hallways.
The photos on the internet have been touched up++++++++as the whole place is dull and drab. When I told the person in the bar (doulbles as reception) that I would not stay there he said "What do you expect for three stars"
We had stayed in three star hotels in Rome and Venice before this with no problems.
Through an agency we managed to get a 4 star hotel for our three nights at a much less price than I had paid for this dump.
I have booked hotels before on the internet with no trouble but I will be very wary from no on. Two other people did exactly the same as us when we were there and refused to stay
THIS PLACE IS A DUMP

An astonishing range of opinions in these reviews. Hotel Alamanni seems to be like Marmite - you either love it or hate it. I did not see the negative comments until after I had made the booking, and if I had seen them earlier I might not have booked at all, so I would like to redress the balance a little.
We stayed for a week in room 101 (better than it sounds). We found it clean, well-furnished and comfortable. Via Alamanni is a noisy street but the double windows provide excellent sound insulation. The hotel is conveniently located near the railway station and is easy to find, despite what some reviewers have said.
If you plan to stay here, you should be aware that the room price does not include breakfast, which is 7 euro extra per person. We were disappointed about this as none of the other hotels we stayed at in Italy made an additional charge. The surcharge is now clearly mentioned on the hotel website but we do not think that this was so at the time we booked. However, there are plenty of shops nearby where you can buy food if you do not want to pay the extra charge.
As we didn't have the breakfast, we had no contact with other people staying at the hotel. I do not think I have ever stayed anywhere where I have been less conscious of the presence of other guests.
Our experience of the reception staff was that they were generally friendly and willing to help, apart from the languid gentleman who dealt with us when we checked out. It may not be second nature for them to say things like 'Have a nice day' or 'Enjoy!' but we found we could live with that.
This hotel is good value for money and we would be happy to stay here again.

We prepaid 5 nights for 3 rooms for our 6-member family (our 4 kids aged 22 thru 14). Since there was an electricity problem with some rooms, they gave us a suite, with terrace, to accommodate 4 of us. That was totally fine. Since the suite had a small kitchen, equipped with utensils, pots, etc., we decided to use it to cook a couple of meals there. We unsuccessfully tried to light the gas stove so we asked for help. The guy in turn just repeated how the knobs had to be turned, and nothing else; when I insisted no gas was coming out of the burners and suggested there may be a gas valve specific for the suite's gas use, he just said he did not know the specifics of the gas stove functioning. When I suggested he called someone that could know about it, he just said "Oh, they would kill me!", and did nothing else. 3-4 hours laters, by coincidence, we found, in fact, a valve to open the gas flow, and could finally use the stove. Also, one of the bath's light went off, and they ignored the request to replace it. Our kids had to use the bath, and shower, in the dark. The terrace was dirty, and had old, discarded furniture on it. The second "room" was just an area with 2 twin beds that was separated from the living area by a curio cabinet and a flimsy, ugly cloth that served as "curtain". We showed interest on reserving a tour to the Tuscanny area, but were waiting for some details that the hotel guy would get for us to finally make the tour reservation. The reservation was made by the hotel even though we did not confirm wanting the reservation, since we had not received any more info on the pending details. Oh, then we were the "bad" guys: the staff won't even return our "buongiorno"!