+ + + + We had overall a very good stay. The staff (Daniela specially) is extremely friendly and very helpful. She guided us thru' our trip to the neighbouring places, Siena, San Gimignano etc. Breakfast was good too.
- - - - The lift was very special. Wasn't working all the time :( The staff at night spoke only Italian. Was difficult to communicate when we arrived.

This was the worst hotel me and my husband have ever stayed at. We booked through expedia and saw it was 4 star and near the airport, and since we had an early flight, thought it would be a great place to stay. As we found out as we were sitting on the bed(which was full of stains), there was hair and pubic hair all over the top blanket. We immediately jumped off the bed and grabbed our bags, taxied back to our inner city hotel hoping they would have a room, where we stayed the night. This was truly a gross place to stay, and I would NEVER recommend it to anyone, what a bad memory from our nice stay in Italy.

This must be the worst place I've been to in my entire life, and I do travel a lot. This place is horrible, stains everywhere, the elevator is out of order (apparently for 2 years now as I read other people's reviews), the rooms lack minimum hygene, there are stains on the bed, the walls, even the lamps have greasy stains.

The reception and staff are completely unfriendly.

We didn't dare sitting on the bed, it was THAT disgusting. We left almost immediately because this is in no way 4* hotel, possibly 1*, but looks more like a sex-by-the-hour cheap motel.

AVOID AT ALL COST !

This was the dirtiest, most foul-smelling hotel I have seen in my entire life. When we entered, the overpowering smell of air freshener could not quite cover up the smell of stale cigarettes and mold. All of the floors in the hallways were covered with tarps, the elevator was out of order, and the carpets and bedcovers in the 3 rooms we booked were covered with huge stains everywhere. When I went to use the "free internet" I was told I would have to pay over 30 euro per hour for access. I had to walk to 3 other hotels in the area to find another hotel that did not make my skin crawl. Although we were there a total of 15 minutes before fleeing, the nasty clerk said he was charging my credit card for all 3 rooms for the night whether I liked it or not. We made the mistake of spending our last night near the airport because we had a very early morning flight but we could have stayed in our beautiful hotel in the city center and taken a cab. Never again!! Stay away from this nightmare!!!!