This hotel provided the best price in balance with location for a five day trip to Florence in Mid April 2012. The Hotel is officially 3 stars but the level of service from the staff is far in excess of that. Location is perfect for all the major sites within the city being no more than 30 minutes walk from most of the sites you would wish to see and about 20 minutes ( carrying cases) from the main railway station. You are also slightly of he beaten tourist track and close to some really excellent local restaurants - (see below for Restaurant List ).
Cleanliness - The room was spotlessly clean as were the dining room and reception and very well with elegant understated decoration. Fresh and soft bed sheets and towels every day add to the pampering you deserve on a well earned break such as this. The rooms have a TV with a good variety international channels should you wish to keep up to date with the world outside.
The rooms are small, but this is reflected in the price. The bathrooms again are spotless and come with a hairdryer. The shower is reasonably sized but the water is good and hot and the mixer tap is easy to get the right temperature for you. The ventilation in the bathroom is good, meaning that you don't have to wait for the mirror to demist. The beds are firm and comfortable and plenty of pillows are available.
Breakfast is a good buffet selection of cereals,meats and pastries with a choice of teas or coffee some newspapers are available for guests to browse. The small size of the hotel means you are not competing with large groups of people and therefore the atmosphere is nice and sedate for morning. Service does come with a smile and there is no pressure for you to vacate your table once you have eaten.
WiFi- This is available free, just ask at the desk and you will be given a piece of paper with your username and password. Be sure to activate it on your computer within 12 hours and you will get 72 hours usage. Range is meant to be just for the public rooms, but we managed to get a good signal on an ipad in our 1st floor room. Should you wish to check-in to your return flight electronically, the hotel do not have a printer attached to the WiFi, but if you email your comfirmation as an attached document to the hotel they will print it for you and with a smile.
Service - The staff are really outstanding in their delivery of service, every body from chamber-maids to Reception staff always have a genuine smile and greeting for you. Nothing is too much trouble, you are really made to feel that you are a pleasure in their day. Umbrella's are available for you to use when out and about ( it did rain a lot) . They will keep your cases for you should you wish to take a final stroll around before going for your flight. The reception staff's English is perfect and they have a number of other languages.
What's missing - Not a lot; the restaurant functions for breakfast but didn't seem to at other times, perhaps it was too early in the season. The ability to get a coffee without going out would have been useful .
Restaurants nearby: ( Reviewed seperately) Osteria Pepo,La Bruscarra,Gelataria In the square, Bar Za Za,Cafe, Il Sole.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC