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Palazzo dal Borgo Hotel Aprile – reviews, photos

4.0 of 5
Via della Scala, 6, 50123 Florence, Italy
Hotel amenities
Palazzo dal Borgo Hotel Aprile
Ranked #126 of 473 hotels in Florence
4.0 of 5 stars 291 Reviews
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291 reviews from our community

What travellers say about this hotel
  • Train station(13)
  • Very nice(4)
  • Maria Novella(3)
  • Friendly and helpful(3)
  • Easy walking distance(3)
Traveller rating
    126
    110
    34
    12
    9
Only show reviews for Family (43) | Couples (117) | Business (6)
Date Rating
Dorset
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great Hotel”
5 of 5 stars Reviewed 31 October 2011
3
people found this review helpful

After reading other reviews on difficulty of locating the hotel I looked on streetview before travelling. We arrived at 11.30pm and had no difficulty at all in finding it. The hotel was less than 5 minutes walk from the SMN station. All the main attractions were just short walks from the hotel so it is very central. We found the hotel to be spotlessly clean and our room was well furnished in tuscan style and the bathroom was quite modern with all amenities. I had requested a room at the rear of the hotel and they duly obliged. There was no noise at all from outside except on Monday at 7.00 am the bells were ringing at the church. That was no problem after all we were on holiday in Florence!! The staff were very pleasant and helpful and all spoke good english. The breakfast was from 7.30 till 10.30. 2 of the 4 mornings we were there we went for breakfast just before 10.00 and were very pleased how quiet it was but everything was still available. The range and quality of breakfast was fantastic. You could be really set up before a long day sightseeing! One of the staff at the hotel recommended the Osaria Ceropoveri, on corner of via Della Porcellana / Palazzuolo - great food at a very fair price. We have travelled to Tuscany numerous times and hotels can be quite 'hit and miss' unless you pay a fortune. The Aprile was a fair price and we were very happy with it. It is not an international modern type hotel with loads of amenities eg lounge, gym etc but it is an extremely old building, well furnished and decorated and best of all very clean. There is a small bar which we didn't use as we were out all day and evenings, only coming back to change and then to bed!!

Room Tip: Rooms at the back overlook the Santa Maria Novelli church - you get no street noise but you may get...
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Tuscany in the Fall”
4 of 5 stars Reviewed 26 October 2011
2
people found this review helpful

I took my wife to Tuscany for our 30th anniversary--the weather was perfect, the hotel was great, the food was fabulous, and the wine was Chianti. The Aprile hotel was centrally located to all the major cathedrals, the major train terminal, and the Arno River. If you want a great location for a vacation to Florence this is a terrific choice.

Room Tip: Choose a room on the back side of the hotel. You can see the Santa Maria cathedral out your window...
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  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Stockholm, Sweden
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“How did it get 4-stars?”
2 of 5 stars Reviewed 10 October 2011
2
people found this review helpful

Stayed in this rundown hotel for four nights, but never understood how it has earned its 4-star rating. The entrance is from a shabby noisy street directly into a cramped reception. There are almost no sitting area or anything you could call a lobby - just a shabby bar with a small number of uncomfortable chairs. Looked depressing to us.

Our room was large, but dark and ugly, the desk was small, dusty(!) and inadequate.
The TV was a small 15" box, seemed like at least 15 years old.
The bathroom was small and didn't look like a 4-star hotel bathroom at all. There were 3 lamps in the bathroom - only one worked. The shampoo and soap was not renewed, so we had to go down to the reception to get new.
The hotel has free wifi, but it is impossible to get any connection except downstairs in the reception. So we had to perform our internet sessions in an uncomfortable chair in the reception area. Several other guests had the same experience. When we complained about the almost non-existing wifi, one personal just replied "Yes, but its free"!!

Breakfast was not more than adequate, and the guests that choose to have their breakfast in the adjacent "garden", had to fight with pigeons. Unattended tables were quickly occupied by pigeons. Although the weather was nice, we preferred to have our breakfast inside - no wonder!

Anything positive about this hotel? yes:
- the beds were very comfortable
- the hotel is close to the railway station
- nothing more.

  • Stayed October 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review
18 October 2011
Dear Guest,
The Palazzo Dal Borgo belongs to my family since 1952. We always took care of it with great attention and love. The most of our guests are completely happy, they come back and suggest the hotel to their friends. But, of course, this is always a subjective point of view.
Concerning to the wi-fi we remember we called also out technical assistence, and problems were not depending on us.
I do really regret that my hotel didn't match your expectations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Senior Contributor
24 reviews 24 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“A treat of a place, but book an international hotel if you want standard fare”
4 of 5 stars Reviewed 4 October 2011 via mobile
3
people found this review helpful

Our family of three, including our 11 year old, had a ball at the dal Borgo. It was easy to find from the station, a very in keeping with Florence's spirit. Had some quirky corridors and some nooks and crannies, but these were delightful especially to our daughter. Do you want something with character or a tower? those looking for the latter should look elsewhere. Room size was great - felt more like a small apartment. We had views of Santa Novella and a distant Duomo. Nearby was a laundry place with same day service - can be hard to find. Automatic teller was harder to find. Wi fi did not work in our room, suspect the 15th century had something to do with it, but could be accessed in a comfy chair in the common area. Food staff great, reception staff a little mixed. Don't miss the perfumery a few doors away!

  • Stayed September 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hockley Essex
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
22 helpful votes 22 helpful votes
“Room with a view”
5 of 5 stars Reviewed 23 September 2011
1
person found this review helpful

We arrived late at night, the reception advised us our room was small, quite with a view, our first thoughts yes it's small, when we unpacked and managed to put everything away, we realized it was a great room, very good bathroom, views of the church, clean crisp bed linen, soft towels, the staff helpful and friendly, breakfast good, at any time 7.30 until later the food is replaced no need to rush for fear of it running out.
Its an old building , for us it was part of the charm, we loved it.

The Hotel is central , close to the station, also crossing the Arno, where we ate at Dante's and Mama Gina very good value.
Near the Hotel to eat Pizzeria Centopoveri in Via Palazzuolo for lunch only.
We found Trattoria Gabriello in Via Condotta, so good, not over the top prices so close to Piazza Signoria.

We will return to Palazzo dal Borgo soon

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Palazzo dal Borgo Hotel Aprile

  • Palazzo Dal Borgo Florence
  • Aprile Hotel Florence
Address: Via della Scala, 6, 50123 Florence, Italy
Price range (per night):* INR7,337 - 17,363

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Palazzo dal Borgo Hotel Aprile
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