Fortunately I've spent only one night in this hotel (the last!) together with my girlfriend. I wonder how it can be possible to assign four stars to this bad hotel.
First of all the external: the building is old and not maintained, it seems that since it was built it has not been handled.
The reception is quite acceptable (but not for a four star hotel!) and when we started to go to the room (by stairs, our choice) we noticed that the moquet was dirty and old.
but fortunately we did not have to sleep on the stairs!
We opened the door of the room and the first comment was that it was little and poor in terms of comfort. Not so bad (but not for a four star hotel!) since we discovered "The Bathroom".... I've never seen a bathroom like that...it is not possible to stay there in two, at least that one doesn't stay in the bathtube! Also the sanitary ware looked like the seventies, and it is impossible, due to the dimentions of the place, to have some privacy there! Another bad aspect was the "terrace": less than a half square meter and if you leave the tent open, the neighbour can share his TV with you.
The breakfast was very very poor and of low quality in a lounge that is located underground.
Finally do not go there if you are looking for a four stars hotel, go there if you are looking for a two star but prepare yourself to spent at least twice!
- Columbus Hotel Florence
