We was extremely pleased with many aspects of this hotel.

The reception/breakfast area is attractive, making a good first impression. We were very impressed with our room, which was a good size, very clean and attractively furnished. The en-suite was a good size too. Our room also has a flat screen tv, and free wifi. We were on the top floor at the back of the hotel, and our room had a balcony, and it was very pleasant sitting there having a drink. It's a shame they don't make more of an effort with the balcony though. There were just two old and dirty plastic chairs, one of which was broken, causing me to almost fall to the floor!

The hotel has a carpark, which is free to use, and the main reason why we chose this hotel in preference to a more central one. However, it is extremely quick and easy getting to the centre of Florence, there is a tram stop about two mintues walk away, and then about a 10-15 minute ride.

The breakfast was simple but fine for our purposes. It consisted of serial, croissants and rolls, with jam, cheese or cold meat. You could help yourself to ready made latte or tea, or get a fresh one from the bar. The lady serving was extremely friendly and helpful.

The only (minor) things I can fault the hotel on is the attitude of some of the reception staff. On one occasion the shutter in my room was not working (it wouldn't go down), and I reported this to the young guy at reception. He said he'd come up in 15 minutes. After he didn't appear, I mentioned it to him again, and he appeared a little impatient. He couldn't fix the shutter (which didn't really matter anyway), but it wasn't repaired during the remaining 2 days of our stay, nor mentioned at all. Another member of staff seemed impatient when I asked him to clarify the location of a restaurant that he had recommended earlier.

When we returned to our hotel one afternoon, there was a large pool of water in the bedroom! We can only assume that the person who cleaned the room had accidentally knocked the bucket over. We used one of the hand towels to mop it up, but didn't say anything to the staff as it seemed quite trivial.

At one point by partner noticed a foot mark on the ceiling!! The ceiling is about 10 feet high, and I have no idea how it got there! We guested that maybe a previous guest must have been fooling around. I suppose the cleaners don't tend to concentrate on the ceilings!

Overall, I thought it was a great hotel, very good value for money, and would have been perfect if it were not for the small things that I mentioned.